Sales Coordinator

FURNITURE MARKETING GROUP INC; San Antonio (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

FURNITURE MARKETING GROUP INC is seeking a Sales Coordinator to support the sales team by handling product research, order coordination, and quote preparation. You will negotiate pricing with vendors and assist in budgeting to ensure customer satisfaction across accounts.

The role emphasizes cross-department collaboration with sales, design, and project management, ensuring accurate work orders, timely status updates, and adherence to contractual pricing and margins.

Qualifications

• Minimum 3–5 years in a customer service-related role.
• Proficient with Microsoft Office Suite and document management.
• Strong interpersonal skills for cross-department collaboration.
• Ability to organize, prioritize and manage multiple tasks.

Responsibilities

• Assist Sales and Designers with product research and order information.
• Coordinate customer projects and work orders; create quotes and project numbers.
• Negotiate pricing with vendors and assist in budgeting and quoting.
• Maintain project flow and communicate status to customers.

Skills

Customer service

Multi-tasking

Communication

Detail-oriented

Prioritizing workloads

Relationship building

Tools

Microsoft Office Suite

Khameleon

Project Spec

Adobe Acrobat

Job description

Job Summary:Sales Coordinators assist the sales department through the selling process. They are responsible for having a working relationship with vendor partners as well as negotiating the best pricing available. The SC is also responsible for preparing final pricing and packages as well as project and daily work order activities with full customer satisfaction for those accounts. The Sales Coordinator’s primary responsibility is supporting internal customers (such as Sales and Design), producing proposals for customers, and helping their aligned salesperson ensure that the customer is satisfied.Responsibilities and Duties:Departmental AssistanceAssist Sales and Designers with product research and technical order information.Coordinate all customer projects and work orders: implementation of customer orders and service requests. Creates project number and quote.Completes any necessary revisions to order throughout budgeting process.Coordinates with internal departments to maintain successful project flow between Designers, Project Managers, Project Coordinators, Installation Crews, etc.Provides frequent and regular status reports to customers regarding project and work order status.Sales Order ManagementRequest and negotiate pricing from vendors (depending on size of order) for both service and productAssist in the preliminary budgeting and quoting for clients.Assists salesperson in ensuring a responsible close of sale by confirming signed sales orders (and terms & conditions, if appropriate), client purchase orders, and forwarding deposit requests when required.Stays involved throughout sale implementation to ensure any changes in scope are identified and resolvedAttends project and account meetings as required.Process, Quality and Customer SatisfactionEnsures standards of performance are met for all customer work activities.Assists with establishing costs and sell amounts for all account products and services, based on contract pricing, gross margin guidelines, and established service pricing; is responsible for “cost-of-sale” against account purchases.Assists with ensuring documentation standards are maintained for all account activities; ensures dealership process and procedures are followed.On-goingComplete bid/RFP forms and/or documents.Manages team assignments to ensure workload activities are appropriately balanced and supported.Participate in team meetings as scheduled.Other duties as assigned.Qualifications and Skills:Required skills3 to 5 years of experience in customer service-related fieldMicrosoft Office SuiteExceptional customer service skills & multi-tasking abilitiesWork in fast-paced environmentBuild strong relationships with internal team (such as sales, design & project management)Detail-orientedAbility to organize and prioritize workloadsCommunicate effectively across multiple departmentsPreferred skillsModerate to a high level of product knowledgeModerate to high-level expertise in vendor/customer discountingModerate to a high level of independence – able to work with minimal supervisionKhameleon (Business System)Project Spec (product specification software)Adobe Acrobat