Sales Coordinator

Hilton Garden Inn Billings; Billings (MT); On-site; USD 25,000 - 36,000; Full time

Job summary

Generation Hospitality Group is seeking a Sales Coordinator to support the sales and marketing team, manage documentation, and keep CRM records accurate. The role offers exposure to the full sales cycle, enabling growth in sales or marketing careers.

The position is hourly and full-time, requiring organization, attention to detail, and strong communication with clients and internal teams to drive revenue and client satisfaction.

Qualifications

• Previous experience in a sales support, sales coordination, customer service, or administrative role.
• Strong organizational and time-management skills in a fast-paced environment.
• Excellent verbal and written communication in English, professional and customer-focused.
• High attention to detail when preparing documents and maintaining records.
• Proficiency with Microsoft Office or Google Workspace.
• Willingness to learn CRM software and new sales tools quickly.
• Ability to work independently and in a team.
• Strong problem-solving skills with initiative and minimal supervision.
• Maintain professionalism when interacting with clients and stakeholders.
• High school diploma; business/marketing/communications education is a plus.
• Flexibility to work full-time, hourly shifts, including events.

Responsibilities

• Support the sales team with day-to-day administrative tasks to keep the process running.
• Coordinate and schedule meetings, client calls, product demos, and internal check-ins.
• Prepare, update, and track sales proposals, quotes, contracts, and other customer-facing docs.
• Maintain CRM records: leads, contacts, opportunities, and activities.
• Assist in creating and distributing sales reports and dashboards for management.
• Act as a point of contact for client inquiries and route questions to the right team.
• Collaborate with marketing to support campaigns, events, and promotions with materials.
• Help coordinate trade shows, webinars, and other events including logistics and follow-up.
• Monitor and replenish sales materials and collateral used by the sales team.
• Support lead generation and qualification activities.
• Assist with order processing from request to confirmation.
• Identify opportunities to improve sales processes and workflows.
• Work with Customer Service, Finance, and Operations to ensure a seamless experience.
• Adhere to company policies, procedures, and confidentiality.

Skills

Organization & time-management

Verbal & written communication

Attention to detail

Office productivity tools

CRM software

Independent & team collaboration

Problem-solving

Professional client interaction

Willingness to learn CRM tools

Customer-focused mindset

Education

High school diploma or equivalent

Business/Marketing/Communications education

Tools

Microsoft Office

Google Workspace

Job description

As a recognized leader in the hospitality industry, Generation Hospitality Group brings unparalleled expertise in marketing, sales, operations and revenue management.

About The Role

As a Sales Coordinator in our Sales / Marketing department, you will play a key role in supporting day-to-day sales operations and ensuring our sales team is set up for success. This hourly, full-time position is ideal for someone who is highly organized, detail-oriented, and comfortable working in a fast-paced, customer-focused environment. You will serve as a central point of contact between sales representatives, marketing, and other internal teams, helping to manage sales documentation, coordinate schedules, maintain accurate records, and provide exceptional service to clients and prospects. This role offers the opportunity to learn the full sales cycle, contribute to revenue growth, and build a strong foundation for a long-term career in sales or marketing.

What You'll Do

• Support the sales team with day-to-day administrative and operational tasks to keep the sales process running smoothly.
• Coordinate and schedule sales meetings, client calls, product demos, and internal team check-ins.
• Prepare, update, and track sales proposals, quotes, contracts, and other customer-facing documentation.
• Maintain accurate and up-to-date records in the CRM system, including leads, contacts, opportunities, and activities.
• Assist in the creation and distribution of sales reports, dashboards, and performance summaries for management review.
• Act as a point of contact for client inquiries, routing questions to the appropriate team member and following up to ensure timely responses.
• Collaborate with marketing to support campaigns, events, and promotions, ensuring sales has the materials and information needed to follow up on leads.
• Help coordinate trade shows, webinars, and other sales and marketing events, including logistics, registrations, and follow-up communications.
• Monitor and replenish sales materials, presentations, samples, and other collateral used by the sales team.
• Support lead generation and qualification activities by researching prospects, updating contact lists, and assisting with outbound communications as needed.
• Assist with order processing, from initial request through to confirmation, ensuring accuracy and completeness of information.
• Identify opportunities to improve sales processes and workflows, offering suggestions to increase efficiency and effectiveness.
• Work closely with cross-functional partners such as Customer Service, Finance, and Operations to ensure a seamless customer experience.
• Adhere to established company policies, procedures, and quality standards while maintaining confidentiality of client and company information.

Qualifications

• Previous experience in a sales support, sales coordination, customer service, or administrative role is preferred.
• Strong organizational and time-management skills, with the ability to handle multiple tasks and priorities in a fast-paced environment.
• Excellent verbal and written communication skills in English, with a professional and customer-focused approach.
• High attention to detail and accuracy when preparing documents, entering data, and maintaining records.
• Proficiency with office productivity tools such as Microsoft Office or Google Workspace (e.g., Excel/Sheets, Word/Docs, PowerPoint/Slides).
• Comfort using CRM software or willingness and ability to learn new sales tools and systems quickly.
• Demonstrated ability to work both independently and collaboratively within a team setting.
• Strong problem-solving skills and the initiative to follow through on tasks with minimal supervision.
• Ability to maintain professionalism and composure when working with clients and internal stakeholders.
• High school diploma or equivalent required; additional education in business, marketing, communications, or a related field is a plus.
• Flexibility to work full-time, hourly shifts that may occasionally extend to support time-sensitive sales activities or events.

The pay range for this role is: