Sales Coordinator

ClarkDietrich; Riverside (CA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Full benefits

401(k) match

Annual incentive

Paid time off

Tuition reimbursement

Certification reimbursement

Community service day

Job summary

ClarkDietrich in Riverside, CA is seeking a proactive Sales Administrator to support order management, pricing accuracy, and customer engagement in a manufacturing environment. You will greet visitors, maintain a welcoming reception, and ensure a seamless flow of information between customers and the sales team.

Responsibilities include entering orders, tracking quotes, maintaining CRM data, coordinating shipments, and supporting account managers to meet company metrics.

Qualifications

• Strong communication, customer service, and organizational skills.
• Detail orientated and able to work in a team environment.
• Excellent Microsoft Office skills and willingness to learn CRM tools.
• Strong interest in continuous improvement and problem solving.
• Ability to work with offsite locations to resolve problems.

Responsibilities

• Greet, welcome, and direct visitors and employees.
• Enter orders for production and advise customers of ship dates.
• Manage quotes, pricing, and CRM records.
• Build and maintain customer relationships and support account managers.
• Coordinate and schedule daily shipping and partial truckloads.
• Assist other reps with duties when needed.
• Limited travel to assigned territory.

Skills

Communication skills

Customer service

Organizational skills

Microsoft Office

Teamwork

Continuous improvement

Problem solving

Education

2+ years in manufacturing sales

Military experience recognized

Tools

CRM software

Microsoft Office

Job description

Overview

Join an organization that invests in its people through cross‑training and development. ClarkDietrich fosters work‑life balance, offers competitive compensation and benefits. Apply for the Sales Administrator position at our Riverside, CA location.

Responsibilities

• Greets, welcomes, and directs all visitors and employees.
• Maintains welcoming environment by keeping the reception area clean and maintaining security.
• Directs all phone calls to the appropriate person and answers questions.
• Serves as customer contact for Order Management.
• Builds and maintains customer relationships.
• Initiates production cycle by receiving and entering orders for production.
• Reviews pricing and product for accuracy.
• Works with the sales manager to meet or exceed company metrics.
• Coordinates and schedules daily shipping and the filling of partial truckloads while working with the shipping coordinator.
• Advises customers of ship dates and times, schedules daily truck deliveries with accurate delivery dates, and follows up to ensure on‑time delivery.
• Serves as customer contact for all Quote management.
• Enters quotes with pricing guidelines.
• Faxes or emails quotes to customers and sales reps, follows up on current quotes.
• Tracks and follows up on quotes.
• Establishes a means of regular contact with customers and records market information.
• Establishes regular calling patterns to customer base and logs significant discussions in the CRM.
• Communicates pertinent information to account reps, territory managers and plant management.
• Attends morning shipping update meetings.
• Dispatches literature requests.
• Resolves sales adjustments (credits), coordinates returns/pick‑ups, logs necessary incidents utilizing CRMs.
• Maintains and updates customer contact information.
• Attends regularly scheduled sales training meetings.
• Assists other reps with duties when needed.
• Limited travel to assigned territory.

Qualifications

• Strong communication, customer service, and organizational skills.
• Detail orientated.
• Able to work in a team environment.
• Excellent Microsoft Office skills.
• Strong interest in continuous improvement.
• Ability to work with offsite locations to resolve problems.
• Strong work ethic.

Education and Experience

• 2+ years of experience selling in a manufacturing environment.
• The military equivalent will be recognized in lieu of education and/or experience.

Reasoning Ability

Ability to analyze complex issues.

Work Environment

Office.

Benefits

• Full benefits package (Medical, Dental, Vision, Flexible Spending Accounts, and Life Insurance).
• 401(k) with company match.
• Annual Incentive.
• Paid Time Off.
• Tuition Reimbursement.
• Professional Certification Reimbursement Program.
• Community Service Day.