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Platinum Coastal Group is seeking an entry-level on-site member services assistant in Jacksonville, FL to assist members with questions, explain benefits, events, programs, and services, and support onsite engagement.
The role emphasizes friendly, professional communication, dependable organization, and the ability to manage membership records and follow up in a fast-moving environment. Experience in guest-facing roles is helpful, and strong interpersonal skills will be valued as the team grows.
On site
Regular face-to-face communication
This entry-level position supports member service, engagement, renewals, activities, and communications while helping create experience.
A strong candidate is personable, dependable, organized, coachable, and comfortable starting conversations. The ideal candidate communicates professionally, enjoys helping people, pays attention to details, and works effectively in a fast-moving environment. Related experience is helpful, although transferable experience from retail, hospitality, customer service, athletics, or other people-facing roles is valuable.
Skills: on site,face-to-face communication,management,sales & marketing