Sales Coordinator

The Post Oak; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Complimentary parking and colleague?me

Job summary

The Post Oak Hotel in Houston seeks a Sales Coordinator to provide essential administrative and operational support for the sales team and clients, from lead management through group turnover.

You will prepare contracts, maintain databases, coordinate site visits, generate reports, and assist with day-to-day office operations in a luxury hospitality setting, requiring proactivity, organization, and excellent communication.

Qualifications

• Two years of sales experience in a luxury hotel.
• Professional conduct, sound judgment, integrity, and strong work ethic.
• Strong time and project management skills.
• Previous hotel, luxury or Forbes experience preferred.
• Ability to work flexible schedules as needed.

Responsibilities

• Generate and distribute sales reports, production reports, and other operational reporting to support business review and performance tracking.
• Manage incoming leads and calls and assist with the timely assignment and distribution to the appropriate sales managers, maintaining accurate lead tracking and ensuring prompt, professional follow-up.
• Prepare contracts, group turnovers and proposals, in accordance with sales policies and guidelines.
• Assist in the preparation of resumes, VIP arrivals, and internal documentation to ensure all departments are informed and aligned ahead of group, guest arrival.
• Assist in the preparation of presentations, sales collateral, and materials for client meetings, site visits, and industry events as needed.
• Coordinate and assist with site visits, familiarization tours, and client events, including scheduling, and on-site support as needed.
• Maintain and update Delphi and CRM databases, ensuring account, contact, and opportunity information remains accurate, current, and properly organized at all times.
• Serve as a liaison between the Sales team and internal departments to ensure timely communication and follow-up.
• Support departmental projects, sales initiatives, and special assignments as directed.

Skills

Sales experience

Communication skills

Time management

Project management

Professional integrity

Job description

Overview

The Post Oak Hotel is seeking a Sales Coordinator to join the only double Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.

The Sales Coordinator provides essential administrative and operational support, serving as an important connection between the sales team, hotel departments and our clients. This role supports the sales process from lead management through group turnover by preparing contracts, maintaining databases, coordinating site visits, generating reports, and assisting with day-to-day office operations. The ideal candidate is proactive, highly organized and detail-oriented, with strong communication skills, a collaborative approach and a genuine passion for luxury hospitality

Responsibilities

• Generate and distribute sales reports, production reports, and other operational reporting to support business review and performance tracking.
• Manage incoming leads and calls and assist with the timely assignment and distribution to the appropriate sales managers, maintaining accurate lead tracking and ensuring prompt, professional follow-up.
• Prepare contracts, group turnovers and proposals, in accordance with sales policies and guidelines.
• Assist in the preparation of resumes, VIP arrivals, and internal documentation to ensure all departments are informed and aligned ahead of group, guest arrival.
• Assist in the preparation of presentations, sales collateral, and materials for client meetings, site visits, and industry events as needed.
• Coordinate and assist with site visits, familiarization tours, and client events, including scheduling, and on-site support as needed.
• Maintain and update Delphi and CRM databases, ensuring account, contact, and opportunity information remains accurate, current, and properly organized at all times.
• Serve as a liaison between the Sales team and internal departments to ensure timely communication and follow-up.
• Support departmental projects, sales initiatives, and special assignments as directed.

Qualifications

• Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity.
• Two (2) years of experience in sales or related professional area within a Luxury Hotel.
• Display professional conduct, sound judgment, the highest level of professional integrity, and a strong work ethic.
• Critical time and project management skills.
• Previous hotel experience, luxury or Forbes experience preferred
• Ability to work flexible schedules as needed.

What we offer you

• Multiple benefit plans to suit your needs.
• Paid Time Off.
• Opportunities for advancement.
• Positive and respectful work environment where diversity is valued.
• Generous employee discounts on dining, retail, amusements, and hotels.
• Community volunteer opportunities.
• Complimentary parking and colleague meal.

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Tipped Position

This position does not earn tips