Sales Coordinator

W3Global; Houston (TX); On-site; USD 55,000 - 60,000; Full time

Job summary

W3Global is seeking an entry-level Product Sales Coordinator to manage order pipelines and coordinate with branch operations, serving as the hub between sales engineers, operations, and logistics partners.

Responsibilities include tracking orders, validating specifications with customers, and maintaining timely updates and records to ensure smooth delivery and service excellence.

Qualifications

• High school diploma required.
• At least 2 years of customer service in a sales setting; modular/construction industry preferred.
• Experience with CRM platforms (Salesforce) and ERP software (Oracle).
• Advanced spreadsheet skills for project tracking; proficient in MS Office, especially Excel.
• Excellent time management, multitasking, and organizational skills.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.

Responsibilities

• Coordinate project and orders from contract signing to delivery.
• Validate orders with customers and document pricing tiers for modular units and add-ons.
• Monitor production schedules to provide accurate delivery windows.
• Coordinate delivery schedules with logistics providers and maintain fleet records.
• Provide regular milestone updates to customers and liaise with Sales teams.

Skills

CRM systems

ERP software

Excel proficiency

Time management

Communication

Tools

Salesforce

Oracle ERP

Microsoft Excel

Job description

Position Details

Title: Product Sales Coordinator ( Entry Level )

Base Salary : $ 55K to $ 60K

Department: Space Rentals

POSITION OBJECTIVE

Manage order pipelines, coordinate with branch operations teams, and guide clients from initial sale processing through final delivery, serving as the critical hub connecting sales engineers, operations teams, and external logistics partners.

Key Duties & Responsibilities

• Project & Order Coordination - Track sales orders from initial contract signing to delivery.
• Order Validation - Verify order specifications with customers, ensuring customers have knowledge of all material finish choices before delivery, and assist with add-ons as needed. Assist sales estimators by compiling standard pricing tiers for modular units and add-ons.
• Timeline Oversight - Monitor production schedules to provide accurate delivery windows to clients.
• Delivery Logistics & Client Communication - Coordinate delivery schedules with the existing network of logistics providers to meet customer schedules.
• Coordinate unit deployment of fleet units. Ensure necessary logistics and transportation records are properly maintained. Maintain an up-to-date and accurate fleet availability list.
• Client Interface - Provide regular milestone updates to customers. Regularly liaise with Sales teams to ensure customer commitments are met, maintained, and communicated in a timely manner.
• Issue Resolution - Document and resolve change orders, shipping delays, etc.
• Perform work order administration, including cost reporting, purchase order generation, and timely internal communications.
• Coordinate fleet returns. Once returned, ensure accurate records are properly documented, filed, and communicated to appropriate team members.

Required Qualifications & Work Experience

• High school diploma required.
• A minimum of two (2) years of customer service experience in a sales setting. Experience in construction and/or the modular industry preferred.
• Hands-on experience with CRM platforms (e.g., Salesforce) and ERP software (e.g., Oracle).
• Advanced skills in spreadsheet applications for project tracking. Proficient in the use of MS Office applications, with intermediate skills in Microsoft Excel.
• Exceptional time management, multitasking, and organizational skills.
• Excellent communication and interpersonal skills, capable of maintaining strong relationships.
• Excellent analytical and problem-solving skills with the ability

Work Environment / Travel

This is a fully office-based position and does not require regular travel. Occasionally, the individual may be required to travel to another branch for training, or a trainer may travel to the employee's branch. This would be the only potential travel required for the role.