Sales Coordinator

Career Group; Frisco (TX); Hybrid; USD 28,929 - 33,062; Part time

Job summary

A major national nonprofit is seeking two Sales Concierge Coordinators to support the Mortgage queue in Frisco, TX. The role includes managing inquiries, ensuring compliance, and providing exceptional member experiences. Candidates should have at least 2 years of customer service experience and strong communication skills. This is a hybrid, 6-month contract paying $21-$24/hr.

Qualifications

• 2+ years in customer service (mortgage, consumer credit, or lending preferred).
• Ability to explain complex topics clearly.

Responsibilities

• Manage and support the mortgage queue and member inquiries.
• Resolve issues with empathy and efficiency.

Skills

Customer service experience

Strong written and verbal communication skills

Self-motivated

Professional demeanor

Knowledge of regulatory and compliance requirements

Ability to adapt quickly to change

Job description

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This range is provided by Career Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.00/hr - $24.00/hr

Our client, a major national nonprofit focused on impact finance and advisory services, is seeking two Sales Concierge Coordinators to join their team. In this role, you’ll support the Home Loan Mortgage queue and help ensure every member enjoys an exceptional experience. You’ll also assist Mortgage Loan Originators (MLOs) with non‑licensed activities, acting as a trusted member advocate who upholds the organization’s core values.

**Please note this is an hybrid, 6-month contract based in Frisco, TX. Pay will be $21-$24/hr.**

Key Responsibilities

• Manage and support the mortgage queue to ensure timely responses to member inquiries
• Utilize the mortgage origination system to review files and address member questions
• Communicate clearly and professionally with members, reflecting the organization’s culture and values
• Handle unique member situations and resolve issues with empathy and efficiency
• Support compliance initiatives and ensure adherence to regulatory requirements
• Proactively identify and elevate potential issues, offering recommended solutions to drive operational success
• Collaborate cross‑functionally to enhance performance and process improvements
• Perform other duties as assigned

Qualifications

• 2+ years of customer service experience (mortgage, consumer credit, or lending preferred)
• Strong written and verbal communication skills, with the ability to explain complex topics clearly
• Self‑motivated and able to work independently with minimal supervision
• Professional demeanor and strong organizational habits
• Knowledge of regulatory and compliance requirements
• Ability to adapt quickly to change and embrace new processes
• NMLS license preferred, but not required

Please submit your resume for immediate consideration!

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Seniority level

Associate

Employment type

Contract

Job function

Administrative and Sales

Industries

Financial Services and Non-profit Organizations