Sales Coordinator

Concord Hospitality Brand; Atlanta (GA); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance and short/long-term disability options

401(k) program with company match

Discounted room rates at Concord-managed hotels

Training, development, and career advancement opportunities

Job summary

Concord Hospitality Brand is hiring a Sales Coordinator in Atlanta, GA. This role is crucial for linking the front desk and sales team, assisting with reservations for groups and meetings. You will handle contracts and room blocks, while ensuring excellent communication across departments.

This position offers competitive wages and opportunities for development. Join a culture that values Quality, Integrity, Community, Profitability, and FUN!

Qualifications

• Prior hospitality or sales support experience preferred.
• Strong organizational skills with keen attention to detail.
• Excellent communication and interpersonal abilities.
• Proficiency with digital sales systems or willingness to learn.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Team-oriented mindset with a proactive and professional approach.

Responsibilities

• Serve as one of the first points of contact for incoming sales calls.
• Assist with room blocks, reporting, client notifications, and billing details.
• Support pre-event, main event, and post-event details.
• Gain knowledge of hotel food and beverage offerings.
• Learn and utilize digital sales systems to achieve team goals.
• Collaborate with teammates to achieve overall hotel success.

Skills

Organization

Communication

Interpersonal Skills

Multitasking

Teamwork

Tools

Digital Sales Systems

Delphi

CI/TY

PMS

Job description

GA, RHR Atlanta Midtown
866 W Peachtree St NW
Atlanta, GA 30308, USA

Pay or shift range: $19 USD to $22 USD. This is the pay range for this role. Final offers are based on various factors, including skill set, experience, location, qualifications and other job‑related reasons.

Description

Sales Coordinators are vital to the success of our hotel, serving as the direct link between the front desk and the sales team. In this role, you will assist with incoming reservation calls for groups and meetings, support the sales team with contracts and room blocks, and ensure seamless communication across departments so our guests and corporate clients receive exactly what we promise. At Concord, we believe in promotion from within—many of our Sales Coordinators grow into Sales Managers and even future Directors of Sales!

Responsibilities

• Serve as one of the first points of contact for incoming sales calls; respond quickly and professionally to internal partners and external customers.
• Assist with room blocks, reporting, client notifications, group resumes, event orders, billing details, and other administrative aspects of group and event bookings.
• Support pre‑event, main event, and post‑event details by tracking, documenting, and communicating with clients and internal teams.
• Gain knowledge of hotel food and beverage offerings, function space, audio‑visual services, and other event‑related details.
• Learn and utilize digital sales systems (Delphi, CI/TY, PMS) and understand hotel sales strategies to achieve team goals.
• Participate in meetings, conference calls, reporting, and training sessions as required.
• Collaborate with teammates in a unified, entrepreneurial way to achieve overall hotel success.
• Take ownership of career development by pursuing training and growth opportunities.

Qualifications

• Prior hospitality or sales support experience preferred.
• Strong organizational skills with keen attention to detail.
• Excellent communication and interpersonal abilities.
• Proficiency with digital sales systems or willingness to learn.
• Ability to multitask and manage time effectively in a fast‑paced environment.
• Team‑oriented mindset with a proactive and professional approach.

Benefits (Full‑Time Associates Only)

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long‑term disability options
• 401(k) program with company match
• Discounted room rates at Concord‑managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

Our culture is built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN—which serve as the foundation of everything we do. At Concord, we provide a supportive environment where associates are valued, and our “Associate First” policy is a way of life.

We recognize our associates for their hard work, dedication, and commitment to excellence. We value work‑life balance, diversity, and delivering the best customer service and quality accommodations in every market we serve.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.