Sales Consultant - Stafford Loft

Arhaus Recruiting; Virginia; On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401K retirement plan

Flexible spending plan

Paid vacations and holidays

Employee discount

Job summary

Arhaus is seeking a Sales Consultant to maximize sales and deliver an exceptional guest experience. You will be the enthusiastic face of the Arhaus brand and use our selling model to close transactions while upholding store standards.

The role requires strong product knowledge, excellent communication, and the ability to work evenings, weekends, and holidays. You will build guest relationships and collaborate with team members to drive store performance.

Qualifications

• Strong ability to meet monthly sales targets.
• Excellent guest relations and communication skills.
• Ability to manage time and stay organized.
• Knowledge of design trends and product lines preferred.

Responsibilities

• Meet required monthly sales and productivity standards.
• Develop selling behaviors per selling model.
• Demonstrate product knowledge.
• Maintain a guest book to cultivate business.
• Follow up with guests before and after sale and at delivery.
• Collaborate with team and act on feedback from management.
• Record hours and perform opening/closing duties.

Skills

Sales targets

Product knowledge

Guest relations

Time management

Job description

Established in 1986, Arhaus is a family-founded business driven by a passion for exceptional people, beautiful products, and doing things differently. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces designed to be used—and loved for generations.

The Sales Consultant maximizes sales and consistently delivers an exceptional guest experience. This individual is an enthusiastic representative of the Arhaus brand. Sales Consultants utilize our selling model to close transactions and are responsible for conducting business according to all company standards, policies and procedures. The Sales Consultant supports an exceptional guest experience at all times.

RESPONSIBILITIES

• Meets required monthly sales and productivity standards
• Continually develops enhanced selling behaviors according to our selling model
• Demonstrates strong product knowledge
• Maintains a guest book to organize, generate and cultivate business
• Performs proactive and consistent follow-up with all guests before and after the sale and at delivery
• Works to improve performance based on feedback provided by store management
• Promptly solves guest concerns
• Performs all opening and closing duties as directed
• Accurately performs all systems functions and maintain operational standards
• Responsible for recording all hours worked
• Reviews and acts upon all email and company communications
• Participates in weekly one on ones and team meetings
• Works in collaboration with all team members

REQUIREMENTS

• Driven to achieve sales goals
• Demonstrates knowledge and passion for company products and services
• Strong organizational, time management, technological and communication skills
• Works well independently and collaboratively
• Ability to deliver high-quality guest relations
• Sales skills, sense of design or related experience preferred
• Professional appearance and demeanor
• Flexible schedule that meets the needs of the business (including evenings, weekends, and holidays)

COMPENSATION

• Hourly non-exempt
• Includes minimum hourly base plus 1% commission (paid on net WRITTEN sales for the calendar month)
• If achieved, eligible for Monthly Sales Incentives

EMPLOYEE BENEFITS

• Exceptional advancement opportunities
• Competitive earnings, bonus opportunities, and generous employee discount
• Medical, dental, and life insurance benefits (offerings differ between full-time and part-time status)
• Flex spending plan
• 401K retirement program and 529 college savings plan
• Paid vacations and holidays (Full-time employees only)

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind, Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.