Sales Consultant &/or Sales Consultant (Regional Float)

WindowRama; Edgewood (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

WindowRama is seeking Retail Sales Consultants to be the frontline for customers. You will build rapport, provide exceptional service, and guide customers through product demonstrations to close sales on the showroom floor.

Ideal candidates have 2-3 years of sales experience, strong product knowledge, and excellent communication skills. Flexibility for weekends and some evenings is required; proficiency with Microsoft Office and CRM tools is preferred; AS400 is a plus.

Qualifications

• 2-3 years of previous sales or industry experience.
• Extensive product knowledge.
• Strong written, verbal, and organizational skills.
• Ability to work flexible hours including some Saturdays and Sundays, nights, and weekends.

Responsibilities

• Build trusting relationships with customers and WindowRama.
• Provide exceptional service and greet customers on the floor.
• Demonstrate strong sales acumen and product knowledge to close sales.
• Enter sales orders into the CRM accurately.
• Coordinate with departments to meet customer needs.
• Answer phones and provide sales information to customers.

Skills

Sales experience

Customer service

Communication skills

Negotiation

Education

High school diploma or equivalent

Tools

CRM systems

AS400

Microsoft Office

Job description

Our Retail Sales Consultants are the frontline for our customers and for WindowRama. You will be responsible for building rapport with all customers as well as providing exceptional service. At our retail locations you will have the ability to show customers around our sales floor and show customers products to close sales

Essential Job Functions:

• Ability to build a trusting relationship between our customers and WindowRama
• Ensuring each customer receives exceptional service
• Greeting and acknowledging every customer
• Demonstrate strong sales acumen and product knowledge
• Create a positive and appealing impression on our customers
• Collaborate with teammates working with new ideas and changes to help maximize business opportunities
• Enter sales orders into our CRM
• Communicate and coordinate with different departments to ensure customers needs are met
• Answer phones and provide both sales and retail information to customers
• Ability to negotiate contracts and communicate effectively both verbally and in writing
• Excellent communication and interpersonal skills.
• Strong ability to problem-solve.
• Ability to work in a fast-paced environment and learn quickly.
• Ability to supervise and develop subordinate staff.
• Ability to multitask, consistently meet deadlines, and demonstrate strong time management skills.
• Advanced use of Microsoft Office
• Detail oriented and highly organized with exceptional follow-through abilities
• Top performer who can instill pride of workmanship in self while also motivating team to excel
• Passionate about WindowRama and loves the brand
• Highly motivated, flexible, and positive, professional demeanor

Required Education and Experience:

• 2-3 years of previous sales or industry experience
• Extensive product knowledge
• Ability to work well under pressure and achieve results
• Strong written, verbal, and organizational skills
• Ability to work flexible hours including some Saturdays and Sundays, nights, and weekends
• Previous sales and customer service experience
• Proficient knowledge of installation/service methods for window and door projects preferred but not required
• Comfortable with Microsoft Office Suite
• Previous experience with AS400 a plus

Physical Requirements:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk, talk, and hear. The employee can expect to work in a favorable office environment.

WindowRama, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other category protected under law. In addition to federal law requirements, WindowRama, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.