Sales Consultant

Swickard Auto Group; Palo Alto (CA); On-site; USD 31,000 - 121,000; Full time

Job summary

Join a forward-thinking company as a Sales Consultant, where your charisma and negotiation skills can shine. This role offers a unique opportunity to be part of automotive history in Palo Alto, helping customers find vehicles that fit their lifestyle and budget. With a focus on relationship building, you'll engage with clients, showcase vehicles, and close sales while enjoying a supportive environment that encourages personal and professional growth. If you're passionate about customer service and eager to make a difference in the automotive industry, this is the perfect opportunity for you.

Benefits

Career Path Opportunities

Ongoing Training and Support

401k Plan

Paid Holidays

PTO

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Pet Insurance

Qualifications

• Minimum 2+ years of experience in automotive or comparable sales.
• Demonstrates a high 'HQ' (Hospitality Quotient) with kindness and integrity.

Responsibilities

• Greet and qualify potential customers, establishing rapport.
• Negotiate sale price, financing options, and secure customer commitment.

Skills

Communication Skills

Negotiation Skills

Interpersonal Skills

Customer Relationship Management

Fluency in English

Fluency in Mandarin/Cantonese

Education

High School Diploma or Equivalent

Tools

CRM System

Job description

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Description

• Veterans encouraged to apply
• No prior automotive experience is required! Related Fields: real estate, high-end retail, airline, hotel, restaurant, mortgage lending, hospitality
  
  

Description

Be part of automotive history. Mercedes-Benz is embarking on a new chapter in Palo Alto, and we're looking for talented individuals to help us write it.

• Veterans encouraged to apply
• No prior automotive experience is required! Related Fields: real estate, high-end retail, airline, hotel, restaurant, mortgage lending, hospitality
  
  

The Sales Consultant is the driving force behind our dealership's sales success. You'll build relationships with customers, understand their needs, and present vehicles that perfectly match their lifestyle and budget. Your charisma, product knowledge, and negotiation skills will be key to closing deals and exceeding sales targets.

Responsibilities

• Customer Relationship Management:
• Greet and qualify potential customers, establishing rapport and identifying their needs and preferences.
• Conduct thorough needs assessments, understanding budget, desired features, and intended vehicle use.
• Showcase vehicles, highlighting features and benefits that align with the customer's needs.
• Answer questions about vehicle specifications, performance, and technology.
• Offer test drives and demonstrate vehicle operation.
• Negotiate the sale price, financing options, and trade-in value (if applicable).
• Secure customer commitment through a purchase agreement.
• Follow up with customers after the sale to ensure satisfaction and build long-term relationships.
• Sales & Inventory Management:
• Maintain a deep understanding of the dealership's inventory, including features, pricing, and competitive advantages.
• Stay informed about market trends, competitor offerings, and new vehicle launches.
• Develop and implement sales strategies to meet individual and dealership sales targets.
• Utilize the dealership's CRM system to track customer interactions and sales progress.
• Additional Responsibilities:
• May participate in marketing initiatives, such as attending sales events or showcasing vehicles at community gatherings.
• Assist with preparing vehicles for sale (ensuring cleanliness, proper signage, etc.).
• Maintain a professional appearance and demeanor throughout the workday.
• Adhere to all dealership policies and procedures.
• Other duties as assigned
  
  

Qualifications

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Education: High school diploma or equivalent.
• Experience: Minimum 2+ years of experience in automotive sales or comparable sales experience.
• Certifications: Valid driver's license with a clean driving record.
• Skills:
• Fluent in English and Mandarin/Cantonese preferred.
• Strong communication, interpersonal, and negotiation skills.
• A passion for the automotive industry and a genuine desire to help customers.
• Excellent product knowledge and the ability to learn about new vehicle features quickly.
• Self-motivated, with a drive to succeed and achieve sales targets.
• Professional appearance and demeanor.
• A positive and enthusiastic attitude.
  
  

Benefits Of Working At Swickard

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Ongoing training and support
• Opportunities for continued personal and professional growth.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.
  
  

Competitive Benefits Package

• Insurance: medical, dental, vision, life and pet insurance
• Optional disability coverage
• 401k plan
• Paid Holidays
• PTO
  
  

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• We’re a hospitality company that happens to sell cars, parts, and service.
• We are a team. Everyone plays a role in our success.
• Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
  
  

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Motor Vehicle Manufacturing

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