Sales Consultant

Webhosting; Northern (KY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

Matching 401K

Generous vacation policy

Pet Insurance

Job summary

Bluehost is seeking a results-driven sales professional to engage with existing customers and qualified inbound leads, translating discoveries into tailored hosting and service recommendations. You will guide customers to the right solutions and close deals that genuinely improve their online presence.

You’ll own the sales process from discovery to fulfillment handoff, prospect new leads, and collaborate with cross-functional teams to ensure a smooth customer journey while hitting revenue

Qualifications

• Experience selling hosting, design, security or related professional services.
• Proven ability to translate customer needs into technical recommendations.
• Strong communication and relationship-building skills.

Responsibilities

• Lead discovery conversations with customers and inbound leads to uncover goals and constraints.
• Translate findings into clear recommendations across hosting-related services.
• Close deals using consultative selling to deliver credible business outcomes.
• Proactively follow up with qualified leads to convert opportunities.
• Coordinate post-sale fulfillment with design and marketing teams for smooth delivery.
• Regularly review accounts to identify upsell, cross-sell, and retention opportunities.
• Collaborate with support, product, and operations to resolve issues and escalate when needed.
• Maintain up-to-date knowledge of product features and hosting industry trends.

Skills

Consultative selling

Discovery conversations

Cross-functional collaboration

Account reviews

Sales pipeline management

CRM

Tools

CRM (Salesforce)

Job description

Job Description

What you’ll do & how you’ll make your mark.

Consult: Conduct discovery conversations with existing customers and qualified inbound leads to understand business goals, pain points, and technical constraints.

Advise & recommend: Translate discovery into clear recommendations across domain, hosting, WordPress, security, design, and marketing services – matching product fit to business outcome.

Close with integrity: Use consultative selling skills to guide customers to the right solution and close deals that genuinely help their business.

Outbound follow-up: Actively prospect and convert qualified web forms and referrals into conversations and closed revenue.

Experience ownership: Turn technical troubleshooting and product questions into sales outcomes by solving the immediate need of each customer and presenting recommendations to help them manage and grow their online presence.

Account review: Complete concise account reviews during interactions to identify upsell, cross-sell, and retention opportunities.

Fulfillment coordination: Own the customer handoff post-sale for Professional Services (Design and Marketing) to ensure a smooth delivery experience.

Hit targets: Consistently meet or exceed sales, conversion, and availability metrics.

Maintain expertise: Keep current on product features, roadmap, and hosting industry trends so recommendations are timely and credible.

Collaborate: Work with support, product, and operations teams to resolve issues within scope and escalate appropriately.

Communicate clearly: Deliver professional and persuasive written and verbal messages to customers and internal stakeholders.

What success looks like

High conversion rate from inbound and warm outbound contacts.

Frequent, concise account reviews that uncover additional revenue opportunities.

Strong customer satisfaction and low churn on customers you engage.

Reliable fulfillment handoffs that lead to positive post-sale outcomes.

Why you’ll love us.

Work-life balance.Our work is thrilling and meaningful, but we know balance is key to living well.

We celebrate one another’s differences.We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with employees globally.

We care about you.We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, Pet Insurance, Generous vacation policy, and much more!

Where can we take you?We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with Bluehost #OTOD!

Employment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship.

This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.