Sales Consultant

Mercedes-Benz Manhattan, Inc.; New York (NY); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Mercedes-Benz Manhattan, Inc. seeks a Sales Consultant to deliver exceptional brand and customer experiences for new and pre-owned Mercedes‑Benz vehicles. You will handle inquiries, present lease/purchase options, and drive orders while coordinating documentation and follow‑ups.

The role requires 3–5 years of luxury vehicle sales, a flexible schedule including Saturdays, and the ability to commute to Manhattan daily.

Formación

• 3–5 years of luxury vehicle sales experience, MB experience preferred.
• Must be articulate and communicate with customers competently.
• Flexible schedule and ability to work Saturdays.

Responsabilidades

• Respond to customer inquiries regarding lease/purchase of new and pre-owned vehicles.
• Sell/lease vehicles to meet MBM's annual standards and confirm orders.
• Prepare written communications for timely transactions and maintain customer records.
• Calculate lease and purchase options and quote payments accurately.
• Follow up for referrals and ensure customer satisfaction surveys are achieved.
• Assist with vehicle ownership needs, service appointments, and DMV issues.
• Maintain a clean, safe work area and be able to commute to Manhattan daily.

Conocimientos

luxury vehicle sales

customer communication

flexible schedule

Saturdays availability

valid driver's license

Descripción del empleo

Description

Located on a 330,000 square foot lot on 11th Avenue between 53rd and 54th Streets, Mercedes-Benz Manhattan is the only Mercedes-Benz dealership in the country owned and operated by Mercedes-Benz, delivering an uncompromising inventory of new and pre-owned Mercedes-Benz luxury vehicles and Sprinter Vans. We are the trusted dealership for drivers throughout New York and beyond.

The Mercedes-Benz Manhattan Sales Consultant must provide a consistently outstanding brand and customer experience through consistently outstanding preparation, attitude, and teamwork.

• Respond to customer inquiries regarding the lease/purchase of new/pre-owned Mercedes-Benz vehicles.
  
• Sell/lease as many vehicles as required by MBM's annual minimum standards.
  
• Keep customers informed by confirming orders.
  
• Prepare and send written communication/documentation for timely transactions.
  
• Achieve required customer satisfaction survey requirements
  
• Assist customers with all aspects of vehicle ownership, including but not limited to: scheduling service appointments, assisting with lease maturities, acting as a liaison for Collision Center inquiries, follow‑up on DMV issues, procuring any and all missing documentation for financing, and supplying Sales Managers with accurate order status.
  
• Accomplish department results by maintaining CSO.
  
• Must be flexible to accommodate customer needs (appointment)
  
• Calculate lease and purchase options for customers and quote accurate payments.
  
• Collect required customer information such as email address and mailing address.
  
• Follow‑up with customers to obtain referrals and repeat business.
  
• Secure customers personal information (license, credit application)
  
• Maintain a clean and safe work area.
  
• Able to commute into and out of Manhattan/New York City on a daily basis.

Qualifications

• Must have 3-5 years of luxury vehicle sales experience. (MB experience preferred)
  
• Must have flexible schedule.
  
• Must be able to work Saturdays.
  
• Must be articulate and communicate with customers competently.
  
• Work Holidays when required.
  
• Valid Driver's License.

Organization

Mercedes-Benz Manhattan, Inc.

Primary Location

United States of America-New York-New York

Work Locations

770 11th Avenue 770 11th Avenue New York 10019