Sales Consultant

Raymour & Flanigan Furniture and Mattresses; Natick (MA); Sur place; USD 65 000 - 100 000; Plein temps

Avantages offerts par ce poste

Sign-on bonus

Health benefits

401(k) with company match

Paid training

Career growth

Team-focused culture

Résumé du poste

Raymour & Flanigan Furniture and Mattresses in Natick, MA, is seeking a Sales Consultant to help customers find the right furniture through a consultative approach and personalized buying experiences.

You will build relationships, engage with customers, generate leads, and contribute to client prospecting, lead generation, and ongoing relationship management, including upselling and cross-selling to drive satisfaction and sales.

Qualifications

• Excellent customer service and communication skills.
• Ability to identify customer needs and propose solutions.
• Experience in retail, hospitality, service, or sales.
• Comfort with sales targets and KPIs.
• Availability for evenings, weekends, and holidays.

Responsabilités

• Consultatively sell furniture and mattresses.
• Prospect new customers and generate leads.
• Build and manage client relationships.
• Upsell and cross-sell to enhance the experience.
• Meet or exceed sales goals in a fast-paced environment.

Connaissances

Customer service

Relation building

Lead generation

Upselling

Closing sales

Teamwork

Product knowledge

Description du poste

At Raymour & Flanigan, we've built our reputation on one simple belief: when we take care of our people, our people take care of our customers. That commitment shows how we compensate, develop, and support every member of our team - with one of the most competitive packages in the furniture industry.

Role Overview

As a Sales Consultant, you'll play a meaningful role in your customers' lives, helping them find the right furniture for their home through a blend of consultative selling, genuine customer engagement, and thoughtful needs assessment. You'll create a personalized buying experience that builds customer satisfaction and naturally drives sales conversion.

Whether your background is in retail, hospitality, teaching, or another customer-focused environment, you'll bring your ability to connect with people, understand their needs, and guide them to the right solution.

In this role, you'll grow your business by building relationships, engaging with new and existing customers, and contributing to client prospecting, lead generation, and ongoing relationship management. You'll also identify opportunities for upselling and cross-selling in a way that enhances the customer experience.

Success comes from your ability to build trust, deliver great service, and consistently meet goals in a fast-paced, team-oriented environment.

What We Offer

• Unlimited earning potential $65,000-$100,000 annually
• $5,000 sign-on bonus (performance-based)
• Health benefits, 401(k) with company match, discretionary profit sharing, and PTO
• Paid training - next sales training class starting soon
• Career growth and advancement opportunities
• A supportive, team-focused culture

What We're Looking For

• A passion for customer service and creating a great customer experience
• Strong listening skills and a naturally consultative approach
• Experience connecting with customers, whether through retail, hospitality, service, or sales
• Confidence in guiding decisions, including closing sales, navigating conversations, and overcoming objections in a helpful, respectful way
• Interest or experience in building relationships that drive repeat business (client relationship management)
• Comfort working toward goals, including sales quotas, KPIs, or other performance metrics
• Flexibility to work a retail schedule (evenings, weekends, holidays)
• Comfort with technology and learning new tools
• Sales experience is great--but not required. We also value experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

Raymour & Flanigan is an inclusive workplace where associates succeed based on merit, qualifications, experience, ability, and performance. We do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information, or any other status protected by law, supported by our guiding principles.

This role is not eligible for visa sponsorship. Candidates must be authorized to work in the U.S. without sponsorship now or in the future.