Sales Consultant

Raymour & Flanigan Furniture and Mattresses; Brick Township (NJ); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Sign-on bonus

Health benefits

401(k) with company match

Discretionary profit sharing

PTO

Paid training

Career growth opportunities

Team-focused culture

Job summary

Raymour & Flanigan is seeking a Sales Consultant to help customers select furniture for their homes through consultative selling and personalized service. You will engage with customers, build relationships, and guide them to the right solutions, while contributing to lead generation and client prospecting.

The role emphasizes delivering a great customer experience, meeting sales goals, and working in a team-oriented environment with opportunities for growth and advancement.

Qualifications

• Experience delivering excellent customer service in retail, hospitality, or service roles.
• Ability to use a consultative approach to understand needs and guide decisions.
• Comfort with achieving sales goals and KPIs in a fast-paced setting.
• Proven ability to build relationships and drive repeat business.

Responsibilities

• Build relationships with customers and engage new and existing clients.
• Guide customers to right furniture solutions and close sales.
• Prospect and generate leads to grow client base.
• Upsell and cross-sell to enhance the customer experience.
• Meet or exceed sales quotas and performance metrics.

Skills

Customer service

Consultative selling

Relationship management

Closing sales

Sales quotas

KPIs

Flexibility

Tech-savvy

Job description

At Raymour & Flanigan, we've built our reputation on one simple belief: when we take care of our people, our people take care of our customers. That commitment shows how we compensate, develop, and support every member of our team - with one of the most competitive packages in the furniture industry.

Role Overview

As a Sales Consultant, you'll play a meaningful role in your customers' lives, helping them find the right furniture for their home through a blend of consultative selling, genuine customer engagement, and thoughtful needs assessment. You'll create a personalized buying experience that builds customer satisfaction and naturally drives sales conversion.

Whether your background is in retail, hospitality, teaching, or another customer-focused environment, you'll bring your ability to connect with people, understand their needs, and guide them to the right solution.

In this role, you'll grow your business by building relationships, engaging with new and existing customers, and contributing to client prospecting, lead generation, and ongoing relationship management. You'll also identify opportunities for upselling and cross-selling in a way that enhances the customer experience.

Success comes from your ability to build trust, deliver great service, and consistently meet goals in a fast-paced, team-oriented environment.

What We Offer

• Unlimited earning potential $65,000-$100,000 annually
• $5,000 sign-on bonus (performance-based)
• Health benefits, 401(k) with company match, discretionary profit sharing, and PTO
• Paid training - next sales training class starting soon
• Career growth and advancement opportunities
• A supportive, team-focused culture

What We're Looking For

• A passion for customer service and creating a great customer experience
• Strong listening skills and a naturally consultative approach
• Experience connecting with customers, whether through retail, hospitality, service, or sales
• Confidence in guiding decisions, including closing sales, navigating conversations, and overcoming objections in a helpful, respectful way
• Interest or experience in building relationships that drive repeat business (client relationship management)
• Comfort working toward goals, including sales quotas, KPIs, or other performance metrics
• Flexibility to work a retail schedule (evenings, weekends, holidays)
• Comfort with technology and learning new tools
• Sales experience is great--but not required. We also value experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

Raymour & Flanigan is an inclusive workplace where associates succeed based on merit, qualifications, experience, ability, and performance. We do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information, or any other status protected by law, supported by our guiding principles.

This role is not eligible for visa sponsorship. Candidates must be authorized to work in the U.S. without sponsorship now or in the future.