Sales Consultant

MarineMax Brand; Clearwater (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

MarineMax Brand in Clearwater, Florida, is seeking a Sales Consultant to promote new and used products while delivering exceptional customer service. The role involves developing long-term relationships with customers, showcasing products in the showroom and at off-site promotions, and ensuring total customer satisfaction.

The ideal candidate should embrace MarineMax values, possess seamanship skills, and actively participate in boat shows. A commitment to achieving sales goals and maintaining accurate customer data is essential for this role.

Qualifications

• Strong customer service skills to exceed customer expectations.
• Ability to establish long-term relationships with customers.
• Knowledge of boats and the MarineMax product line.

Responsibilities

• Demonstrate products and sell new and used products.
• Maintain customer relationships before and after the sale.
• Input and maintain accurate customer information.
• Lead customer events and participate in boat shows.

Skills

Customer service orientation

Relationship management

Product knowledge

Sales process adherence

Seamanship skills

Tools

IDS system

Job description

OVERVIEW: The successful Sales Consultant will demonstrate the advantages and benefits of MarineMax and strategically position the company in the marketplace in order to sell new and used products. The Sales Consultant must recognize that business is built on customer satisfaction and devote him/herself to exceeding the customer’s expectations.

KEY TASKS:

• Enthusiastically embrace the MarineMax values
• Establish and maintain good long‑term relationships with customers before and after the sale.
• Develop long‑term relationships with customers
• Acquire full knowledge of complete product line, features and accessories available for purchase
• Show product in the showroom, at off‑site displays or shows, and demonstrate boats on the water
• Follow the MarineMax sales process to improve selling skills, including prospecting for new customers and follow‑up on customers previously contacted.
• Diligently input and maintain accurate and comprehensive customer and prospect information into the IDS system and utilize data on a consistent basis to generate sales.
• Accurately compute and quote sales price, including tax, trade‑in allowance and license fee. Work with the Business Manager to communicate the requirements for financing the purchase
• Project a professional and knowledgeable image at all times
• Oversee the delivery of each unit sold
• Introduce customers to the dealership team to emphasize the quality and efficiency of the dealership’s service operations
• Professionally lead and support customer events including Getaways
• Actively participate in boat shows and other off‑site promotions
• Demonstrate basic Seamanship skills
• Successfully complete all required training programs including Brainshark modules.
• Other duties as directed

KEY RESULT AREAS:

• Internal/external customer service orientation
• Achieve weekly, monthly and/or quarterly sales goals
• Achieve number of units sold targets
• Achieve total sales dollars (volume) and gross profit goals
• Timeliness/accuracy of paperwork
• Timeliness/completeness of delivery

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.