Sales Consultant

Parabolic Auto; Chicago (IL); Hybrid; USD 60,000 - 110,000; Full time

Benefits offered by this job

Competitive salary + commission

Equity in startup

Benefits package

Comprehensive training

Growth opportunities

Friendly team environment

Job summary

Parabolic Auto, headquartered in Chicago, seeks a motivated Sales Consultant to drive vehicle service contract sales. You will present clear coverage options, educate customers, and guide them toward confident decisions while delivering an exceptional experience.

You will engage customers via text, call, and email, manage a growing pipeline, and collaborate with remote teammates and AI agents to optimize the sales process and outcomes.

Qualifications

• Excellent interpersonal communication skills (verbal and written).
• Real customer-first attitude with an eye for the sale.
• Sales experience is a big plus.
• Ability to work in-person (Chicago) and with remote coworkers.
• Basic computer skills; CRM experience is a plus.

Responsibilities

• Initiate and lead sales efforts by promptly responding to customer inquiries via text, call, and email.
• Effectively manage your sales pipeline to ensure timely follow up.
• Provide customers with factually correct information on different vehicle service contract options, and educate them to make informed decisions.
• Answer customer questions and address concerns about coverage, claims, existing contracts and scheduling.
• Achieve or exceed monthly sales goals while maintaining customer satisfaction.
• Complete ongoing training to stay up-to-date on product and industry knowledge.
• Assist in training and refining our AI agents.
• Capture and relay actionable feedback on Sales Process and Consumer Experience improvement.

Skills

Interpersonal communication

Customer-first mindset

Sales experience

In-person & remote collaboration

CRM experience

Tools

CRM software

Email tools

Job description

At Parabolic Auto, we’re making car ownership more affordable for everyone. Our flagship product is a SaaS solution helping car dealerships boost their revenue, increase fixed ops profitability, and drive customer retention. Okay... but what does this mean in plain English? We help car dealerships make more money and improve the customer experience by engaging with, marketing to, and selling a dealership's products to a dealership's existing customers. Our primary offering is a vehicle service contract, which helps drivers protect themselves from costly and unexpected breakdowns and repairs.

What We're Looking For:

We're seeking a super motivated and customer-centric Sales Consultant to help us hit our ambitious growth goals and sell more vehicle service contracts to more happy customers. This is a sales role, however as the first point of contact for customers, you will be expected to present clear, empowering information and deliver an exceptional overall experience. It is crucial that our customers fully understand their coverage options, grasp how this product genuinely helps protect them, and feel comfortable about taking the next step in the buying process. If you’re someone who gets amped about being a pioneer on our sales team, is adept at communication, has a strong sense of integrity, and works best in an environment where change and innovation are encouraged, we’d love to have you join our team!

Core Responsibilities:

We want you to sell our products while always doing right by the customer. Day-to-day responsibilities include:

• Initiate and lead sales efforts by promptly responding to customer inquiries via text, call, and email.
• Effectively manage your sales pipeline to ensure timely follow up.
• Provide customers with factually correct information on different vehicle service contract
• options, and help educate and guide them to make informed decisions.
• Answer customer questions and address concerns about coverage, claims, existing
• contracts and appointment scheduling.
• Achieve or exceed monthly sales goals while maintaining customer satisfaction.
• Complete ongoing training to stay up-to-date on product and industry knowledge.
• Assist us in training and refining our AI agents.
• Continue to capture and relay actionable feedback on how we can improve the Sales
• Process and Consumer Experience.

Skills and Qualifications:

We don’t expect you to be able to break down a transmission to be qualified for this role, but you should have:

• Excellent interpersonal communication skills (both verbal and written*).
• A real customer-first attitude, coupled with an eye for the sale.
• Sales experience is a big plus.
• Ability to work in-person (Chicago) and with remote coworkers.
• Basic computer skills (CRM experience is a plus, well versed in Email).

What We Provide:

• Competitive salary plus commission.
• Equity in a fast growing, venture backed startup.
• Benefits package including medical, dental, vision and 401k.
• Comprehensive training and support.
• Opportunity for growth within the company.
• Friendly and collaborative team environment.