Sales & Community Specialist

Little Engine; Austin (TX); Hybrid; USD 34,000 - 69,000; Full time

Job summary

Little Engine is seeking a Sales & Community Specialist in the Austin, TX area to build relationships with independent professionals, guide onboarding, and collect feedback to improve the platform. The role centers on clear communication and driving onboarding success for a growing user base.

You will conduct outreach and demos, respond to inbound inquiries, support customer adoption, and help organize events, online communities, and training sessions in a hybrid work environment (in-person and

Qualifications

• Strong communication skills with diverse professionals.
• Customer service experience building long-term relationships.
• Sales experience in prospecting, demos, and closing.
• Experience training users, leading workshops, or creating how-to materials.
• Sales management or pipeline tracking experience.
• Comfort using mobile apps, SMS tools, and basic CRM.
• Ability to work independently in a hybrid startup environment.
• Experience with independent professionals or small businesses is a plus.

Responsibilities

• Conduct outbound outreach and product demos to potential users.
• Respond to inbound inquiries and guide onboarding.
• Support customer adoption and collect feedback to improve UX.
• Organize and participate in events, online communities, and training sessions.

Skills

Communication

Customer Service

Sales

Training

Sales Management

Mobile Apps

Independent Work

Experience with Independents

Job description

Company Description Little Engine helps independent professionals such as trainers, therapists, stylists, tutors, and cleaners save 5–10 hours per week and increase their earnings by automating scheduling, payments, and client communication over SMS. Clients interact simply by texting, without needing to download an app or log in. Providers use a mobile app that centralizes tasks, schedules, payments, and insights for their business. A personal AI assistant handles back-office administration, prevents missed revenue, and supports business growth. Little Engine focuses on making technology easy to use so independent professionals can spend more time with their clients and less time on admin tasks.

Role Description The Sales & Community Specialist will build relationships with independent professionals, introduce them to Little Engine’s platform, and guide them through the onboarding process. Day-to-day responsibilities include conducting outreach and demos, responding to inbound inquiries, supporting customer adoption, and collecting feedback to improve the user experience. The role also involves organizing and participating in events, online communities, and training sessions to help providers get the most value from the service. This is a contract role. It is a hybrid position based in the Austin, Texas Metropolitan Area, with a mix of in-person meetings and work-from-home flexibility.

Qualifications

• Strong Communication skills, including clear verbal and written interaction with diverse independent professionals.
• Customer Service experience providing responsive, empathetic support and building long-term client relationships.
• Sales skills in prospecting, conducting demos, and closing new accounts in a consultative manner.
• Training experience in guiding users through product features, leading workshops, or creating simple how-to materials.
• Sales Management or pipeline management skills, such as tracking leads, monitoring performance metrics, and reporting results.
• Comfort with mobile apps, SMS-based tools, and basic CRM or sales tracking software.
• Ability to work independently in a hybrid environment, prioritize tasks, and adapt in a fast-moving startup context.
• Prior experience working with independent professionals, small businesses, or tech-enabled services is a plus.