Sales Commission Insights Analyst

Thinkahead; United States; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k)

Paid company holidays

Paid time off

Paid parental and caregiver leave

Job summary

AHEAD seeks a Commission Analyst to join the Insights team under Jason Jewell. You will serve as a key business partner across Regional EVPs, Managing Directors, the Commission team, and Enterprise Data Analytics to ensure accurate commission data, quick issue resolution, and reporting translated into actionable business insights.

The role demands strong analytical and communication skills, comfort with Salesforce, Power BI and Xactly, and a drive to automate workflows using AI-enabled tools

Qualifications

• 3+ years in commissions, sales ops, revenue analytics, or related analytical role
• Strong understanding of sales commissions, crediting concepts, and issue resolution workflows
• Experience with Salesforce, Power BI, and Xactly or similar tools
• Ability to troubleshoot complex data or compensation issues across multiple stakeholders
• Strong interpersonal, communication, and organizational skills
• Proficiency in Excel and general data analysis techniques
• Experience in a high-growth, matrixed or services-led organization
• Familiarity with commission plan administration and payout processes
• Experience partnering with executive sales leadership and cross-functional analytics teams
• Exposure to AI tools or automation platforms to improve workflows

Responsibilities

• Coordinate commission-related questions, disputes, and troubleshooting
• Investigate issues by reviewing source data, plan logic, and history
• Partner with leadership to resolve discrepancies promptly and professionally
• Identify root causes and recommend process improvements
• Interpret plans, crediting rules, and payout logic accurately
• Act as liaison between business leaders, Commission team, and Enterprise Data Analytics
• Translate stakeholder questions into analytical requirements and actionable steps
• Ensure alignment across systems and owners when issues involve multiple parties
• Use strong communication to de-escalate sensitive situations
• Build credibility with field leadership through data-backed support
• Analyze data with Salesforce, Power BI, and Xactly and explain outcomes
• Validate reporting and ensure consistency across systems
• Monitor trends and anomalies affecting payouts and reporting
• Collaborate to improve visibility into commissions and performance metrics
• Document business rules and recurring issues for knowledge base
• Identify opportunities to streamline workflows and stakeholder communication
• Leverage AI tools to support automation and efficiency
• Design repeatable processes to reduce manual effort
• Support ongoing enhancement of analytics and governance

Skills

Sales commissions

Analytical thinking

Communication

Conflict resolution

Data analysis

Problem solving

AI automation

Tools

Salesforce

Power BI

Xactly

Job description

AHEAD seeks a Commission Analyst to join the Insights team under Jason Jewell. You will serve as a key business partner across Regional EVPs, Managing Directors, the Commission team, and Enterprise Data Analytics to ensure accurate commission data, quick issue resolution, and reporting translated into actionable business insights.

The role demands strong analytical and communication skills, comfort with Salesforce, Power BI and Xactly, and a drive to automate workflows using AI-enabled tools