Sales & Clinical Support Specialist

H-Wave; Huntington Beach (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

H-Wave in Huntington Beach, CA is seeking a Sales & Clinical Support Specialist to work with a top sales consultant, support clinics, educate staff, and coordinate the OTC Wellness Program.

You will handle clinic visits, patient education, device training (on-site and virtual), CRM notes, inventory, and travel planning for events.

Travel up to 25% (occasional weekends). Healthcare, customer service, field support, device sales, or CRM experience is a plus.

Qualifications

• Strong communication and relationship-building skills.
• Ability to manage multiple tasks and prioritize.
• Comfortable learning and using CRM tools.

Responsibilities

• Support clinics and relationships with healthcare professionals.
• Assist clinic visits, staff education, and patient support.
• Manage CRM notes, inventory, and travel arrangements for events.
• Coordinate shipments, returns, and device distribution.
• Attend conferences, trade shows, and field events.

Skills

Communication

Relationship building

Organizational skills

Problem solving

CRM familiarity

Go High Level

Google Drive

Travel readiness

Tools

CRM systems

Go High Level

Google Drive

Job description

Description

The Opportunity

Are you someone who enjoys working with people, being out in the field, and making sure things run smoothly? Do you enjoy building relationships, educating others, and helping healthcare teams provide great experience for their patients?

We’re looking for a Sales & Clinical Support Specialist to work alongside and directly support one of our top sales consultants in the growth and day-to-day success of our OTC Wellness Program.

In this role, you’ll spend time in the field supporting clinics, clinical staff, and patients while working closely with an experienced sales consultant. You’ll help with clinic visits, patient and staff education, device support, relationship management, and program coordination while gaining hands-on exposure to the medical device sales process.

Daily Tasks

• Partner with and support a top-selling sales consultant and the OTC Wellness Division in managing clinic accounts and relationships.
• Take and enter notes during Zooms, managing inventory, setting travel arrangements, event registration and basic support.
• Assist with clinic visits, staff education, patient support, device training (on-site and virtual), and basic troubleshooting.
• Attend conferences, trade shows, and field events.
• Help serve as a resource for clinic managers, clinical staff, and patients. Maintain account activity and follow-up documentation in CRM, Go High Level and Google Drive.
• Maintain account activity and follow-up documentation in CRM, Go High Level and Google Drive.
• Maintain accurate records of clinic activity, inventory, device returns, and account status.

Program Coordination & Operations

• Coordinate shipments, returns, and redistribution of devices, kits, and materials.
• Manage inventory, marketing materials, and event supplies.
• Track device returns and assists with loss prevention.

Support Clinics / Partners & Relationship Development

• Help build and maintain relationships with clinics and healthcare professionals.
• Support outreach, follow-up, account growth, and clinic engagement initiatives.
• Learn consultative selling, relationship management, and the full medical device sales process.

Requirements

What We’re Looking For

• Strong communication, relationship-building, organizational, and problem-solving skills.
• Confident with computer entry and comfortable learning CRM , Go High Level, Google Drive etc.
• Comfortable working with clinical staff, patients, and business professionals.
• Self-motivated, dependable, and the desire to learn.
• Willing to travel up to 25%, including occasional weekends.
• Experience in healthcare, customer service, field support, sales, medical devices, clinical environments, CRM systems, or logistics coordination is a plus.

Why Join Us?

• Work directly with and learn from a top-performing sales consultant.
• Gain hands-on experience in medical device sales, clinical support, patient education, and relationship management.
• Receive mentorship, real-world training, and exposure to both clinical and business operations.