Sales & Client Experience Associate

Jenni Kayne; Los Angeles (CA); On-site; USD 33,000 - 34,000; Full time

Job summary

Jenni Kayne is a California-based lifestyle brand seeking a customer-focused retail team member. You will maximize sales, assist customers, and maintain strong client relationships in a fast-paced store environment.

Role involves handling POS transactions, inventory tasks, and supporting store operations during peak periods, including weekends and holidays. Experience with home interiors is a plus and you should be able to lift up to 20 pounds as needed.

Qualifications

• Minimum 1+ year of experience in retail sales.
• Demonstrated customer service and communication skills.
• Familiarity with POS and inventory systems; ability to use MS Word and Excel.

Responsibilities

• Maximize sales and provide friendly and welcoming customer service.
• Communicate effectively with customers to determine their needs.
• Build relationships with clients and maintain an updated client book.
• Drive sales through consignments, partnerships with interior designers, and wardrobe stylists.
• Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap.
• Take an active role in store operations such as maintaining displays, stock transfers, and receiving new merchandise.
• Participate in store events.
• Encourage customers to sign up for Jenni Kayne Rewards and engage on social media.

Skills

Retail sales

Customer service

POS systems

Inventory management

MS Word

MS Excel

Job description

Jenni Kayne is a California-based lifestyle brand seeking a customer-focused retail team member. You will maximize sales, assist customers, and maintain strong client relationships in a fast-paced store environment.

Role involves handling POS transactions, inventory tasks, and supporting store operations during peak periods, including weekends and holidays. Experience with home interiors is a plus and you should be able to lift up to 20 pounds as needed.