Sales Associate (Part Time) - Charlotte

Jenni Kayne; Charlotte (NC); On-site; USD 26,000 - 34,000; Full time

Job summary

Jenni Kayne is seeking a customer-focused retail associate to join our luxury brand team. You will maximize sales, deliver exceptional service, and build lasting client relationships both in-store and through active collaborations with designers and stylists.

The role involves handling POS transactions, maintaining displays, assisting with stock transfers, and participating in store events. You will encourage rewards signups and represent Jenni Kayne across social channels.

Qualifications

• 1–2 years of retail experience, luxury/designer preferred.
• Commitment to delivering excellent customer service.
• Availability during peak periods including weekends and holidays.
• Strong written and verbal communication skills.
• Able to lift and move heavy objects up to 20 pounds.

Responsibilities

• Maximize sales and provide friendly, welcoming customer service.
• Communicate with customers to determine their needs.
• Build relationships with clients and maintain an updated client book.
• Drive sales through consignments and partnerships with interior designers and wardrobe stylists.
• Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap.
• Participate in store events and maintain displays; assist with stock transfers and receiving new merchandise.
• Encourage customers to sign up for Jenni Kayne Rewards and engage on social media.
• Share feedback with management and write daily business recaps for leadership policy compliance.
• Secure company assets through loss prevention measures per guidelines.

Skills

Retail sales

Customer service

POS proficiency

Communication

Team player

Tools

POS systems

Microsoft Excel

Inventory management software

Job description

Jenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living. Whether it’s our edited style ethos or coveted interiors sensibility, we work hard to create a world that's inviting and intentional. From our stores across the country to our operations and corporate teams, we believe in the power of a workplace that’s built on diversity and inclusion—where the varied voices and viewpoints of our community pave the way.

Role and Responsibilities:

• Maximize sales and provide friendly and welcoming customer service
• Communicate effectively with customers to determine their needs
• Build relationships with clients and maintain an updated client book
• Drive sales through consignments, partnerships with Interior Designers, and wardrobe stylists
• Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap
• Take an active role in all store operations such as maintaining displays, assisting with stock transfers, and receiving new merchandise
• Participate in store events
• Encourage customers to sign up for Jenni Kayne Rewards and to engage with us on our social media platforms
• Communicate effectively through sharing feedback with management and writing daily business recaps
• Secure company assets through loss prevention in compliance with company policies and guidelines

Qualifications and Requirements:

• Minimum of 1-2 years of experience in retail sales; women's upper contemporary, multi-label or luxury designer preferred.
• Can-do attitude and commitment to providing excellent customer service
• Willingness and availability to work during peak business periods - weekends, holidays, etc
• Demonstrate strong written and verbal communication skills
• Knowledge and experience with POS and Inventory Management systems, Microsoft Word and Excel
• Comfortable working in a team environment
• Must be able to lift and move heavy objects (20 pounds or more) from time to time as required

Additional Notes:

This job description is not all inclusive. In addition, Kayne LLC dba Jenni Kayne reserves the right to amend this job description at any time. Kayne LLC is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

The hourly rate of pay for this position is $22. The hourly rate of pay is determined by experience, education, skills, and location.