Sales Center Manager

Gemaire; Ocala, Northern (FL, KY); On-site; USD 60,000 - 85,000; Full time

Job summary

Gemaire in Ocala, FL seeks a Sales Center Manager to lead a wholesale HVAC distribution center. You will oversee sales, operations, and customer experience, guiding a team to meet profitability goals.

You will monitor inventory, manage P&L, recruit and train associates, and ensure safety. Strong leadership and data-driven decision making are essential to grow sales and improve performance.

Qualifications

• 2–4 years of operational experience in retail or wholesale.
• Proven leadership, coaching/mentoring and team‑oriented mindset.
• Demonstrated ability to grow sales in a retail environment.
• Experience analyzing customer, market, or competitor data.
• Ability to build and maintain positive relationships with customers, vendors, and employees.
• Experience leading a team toward company goals.
• Computer literacy with proficiency in MS Office.

Responsibilities

• Oversee sales center operations and accountable for sales, customer experience, productivity and profitability.
• Monitor inventory levels and showroom merchandising.
• Recruit, hire, train and develop new associates in compliance with policies.
• Manage a broad workforce including warehouse, shipping, delivery and showroom staff.
• Promote safety and ensure safe practices.
• Analyze business trends with regional leadership to drive store traffic.
• Coordinate training and company/center events.

Skills

Leadership

Sales growth

Customer experience

Team management

Data analysis

Relationship building

MS Office

Tools

MS Office

Job description

Here is what you will be doing as part of the team:

Objective:

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Sales Center Manager is responsible for managing sales and operations for one of our wholesale distributorships serving HVAC professionals. This position manages the sales center operations and accountable for sales, customer experience, productivity and profitability through effective team leadership.

Job Requirements

Duties and Responsibilities

• Monitor inventory stock levels and merchandising of showroom.
• Manage inventory to ensure minimal loss throughout the year.
• Recruit, hire, train and develop new associates in compliance with labor laws and company policy.
• Manage workforce including Warehouse, Shipping/Receiving, Delivery, Fleet Drivers, Showroom, Counter Sales and Sales personnel.
• Promote safety awareness ensuring associates are employing safe practices at all times.
• Effectively manage the branch P&L.
• Holds self and others accountable for delivering exceptional customer experience while addressing customer needs and concerns in a timely manner.
• Analyze and measure business trends, while working with local sales personnel and regional leadership to develop strategies for increased store traffic.
• Conduct him/herself in a professional and courteous manner in all aspects of interaction with contractors, customers, vendors and employees.
• Coordinate sales center training and company/center events.
• Perform other duties as assigned.

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned. Required Qualifications

• 2-4 years of operational experience with retail or wholesale industry.
• Proven leadership, coaching/mentoring and team-oriented mindset along with effective delegation of duties.
• Demonstrated ability to grow sales in a retail environment.
• Experience analyzing and using customer, market, or competitor data to make informed decisions.
• Ability to build and maintain positive relationships with customers, vendors, and employees.
• Experience leading a team of employees towards achieving company goals.
• Computer literacy with proficiency with MS office applications.
• Capable of working in a fast-paced environment with ability to multi-task on different levels.

Preferred Qualifications

• Experience within the HVAC industry with proficiency in air conditioning, heating and ventilation equipment at the distribution level.
• Experience working with contractors.
• Prior leadership roles with P&L responsibility.
• Proven success in sales, operations, purchasing, and warehouse/inventory management.
• Mechanical or technical background.

Work Schedule: Mon-Fri , with occasional Saturday during season. Requires morning, afternoon and early evening availability. Must be available to work weekends for annual companywide physical inventory.

Physical Demands Demand Frequency

Sedentary – Lifting 0-10 pounds Frequent

Moderate Lifting – 20 to 50 pounds Frequent

Heavy Lifting – 50 to 100 pounds Occasional

Pulling/Pushing, Carrying Frequent

Reaching or working above shoulder Occasional

Walking Frequent

Standing Frequent

Stooping Occasional

Kneeling Occasional

Repeated Bending Occasional

Climbing Occasional

Operating a motor vehicle Occasional

Operating a commercial vehicle Never

Operating warehouse equipment, forklift, baseloid lift etc Occasional

EEO Statement

Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.

Status

Full-Time

Company

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