Sales Center Manager

Baker Distributing Company; Brownsville (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading wholesale HVAC distributorship is seeking a Sales Center Manager to lead daily operations, drive sales growth, and manage a diverse team. The ideal candidate will have experience in HVAC distribution, strong interpersonal skills, and a commitment to customer satisfaction. This full-time role requires a high school diploma or GED, with a bachelor's degree preferred. The position offers opportunities for professional development and leadership in a dynamic environment in Texas.

Qualifications

• High School Diploma or GED required; equivalent experience may be considered.
• Bachelor’s degree in business or related field preferred.
• Demonstrated experience with HVAC equipment in a wholesale distribution setting.
• Background in sales, operations, purchasing, or inventory management preferred.
• Strong interpersonal skills focused on customer service and relationship-building.

Responsibilities

• Manage daily operations at the wholesale HVAC distributorship.
• Drive sales growth and profitability in the Sales Center.
• Recruit, hire, train, and manage a diverse team.
• Oversee inventory management and merchandising.
• Ensure compliance with safety protocols and procedures.

Skills

Interpersonal skills

Customer service mindset

Written and verbal communication

Analytical aptitude

Problem-solving skills

Teamwork

Process improvements

Education

High School Diploma or GED

Bachelor’s degree in business or related field

Tools

Microsoft Office

Warehouse equipment (forklifts, pallet jacks)

Job description

Join Our Team: Sales Center Manager Wanted!

Join our team as a Sales Center Manager and lead the daily operations of a thriving wholesale HVAC distributorship. As a key leader in the industry,you'll drive sales growth, profitability, and customer satisfaction while managing a diverse team of professionals. If you're a results‑driven professional with a passion for HVAC and exceptional leadership skills, we want to hear from you!

Summary

The Sales Center Manager is responsible for managing sales and operations at one of our established wholesale HVAC distributorships that carry multiple brands of equipment, parts and supplies. The goal of this role is to successfully manage the daily operations of all facets of the Sales Center.

Essential Duties and Responsibilities

Represent Baker as a leader in the industry ensuring maximum sales and profitability.

Determine and monitor inventory stock levels and manage merchandising of sales showroom.

Manage inventory to ensure proper turns and minimum loss throughout the year.

Keep abreast of technical developments and changes in product lines, monitor competitive threats and discuss proper response and reaction with Regional Manager.

Responsible for Center’s P&L.

Responsible for recruiting, hiring, training, and leading a diversified workforce.

Train and manage a workforce including Warehouse, Receiving/Shipping, Delivery, Fleet Drivers, Showroom, Warranty, Counter Sales and Inside Sales personnel.

Interact with customers, outside salespeople, and vendors.

Conduct him/herself professionally and courteously in all aspects of interaction with contractors, customers, and employees.

Coordinate Center training and Company/Center events.

Adhere to all company safety protocols and procedures.

Utilize personal protective equipment (PPE) as required.

Report any safety hazards or incidents immediately to management.

Participate in regular safety training sessions and drills.

Ensure a clean and organized workspace to prevent accidents and injuries.

Follow all guidelines for the safe operation of equipment and vehicles.

Maintain a professional and safe demeanor during all customer and employee interactions.

Oversee the implementation of safety measures across all areas within the branch.

Perform other duties as assigned.

Qualifications

High School Diploma or GED required; equivalent experience may be considered.

Bachelor’s degree in business or related field preferred; equivalent professional experience may substitute.

Demonstrated experience with HVAC equipment in a wholesale distribution setting.

Background in sales, operations, purchasing, or inventory management preferred.

Strong interpersonal skills with a focus on customer service, problem‑solving, and relationship‑building.

Ability to manage multiple tasks in a dynamic, fast‑paced environment; reasonable accommodations will be provided as needed.

Demonstrated interest in continuous learning, mentoring, and leadership.

Mechanical or technical experience preferred.

Proficiency in Microsoft Office or similar productivity tools; assistive technologies may be used to support this function.

Proven success in managing and mentoring other employees while establishing the Center’s business goals.

Skills

Strong interpersonal skills.

Excellent customer service mindset with the ability to develop long term relationships.

Excellent written and verbal communication skills.

Excellent analytical aptitude with a proven ability to analyze/interpret data.

Strong and creative problem‑solving skills.

Ability to work independently and in a team environment.

Proactively seeks continuous process and service improvements.

This role requires the ability to understand and communicate in English to comply with safety standards, training, policies, and procedures. Reasonable accommodations will be provided to support effective communication.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to move parts and equipment weighing up to 50 pounds.

Required to position self to access equipment by standing, sitting, or walking, climbing, kneeling, crouching, or crawling.

Operates computer and telephone equipment for extended periods of time.

Visual acuity is required to perform essential job functions such as reading labels, inspecting equipment, monitoring inventory, and operating machinery. Tasks may involve close vision, distance vision, color differentiation, peripheral awareness, depth perception, and visual focus.

Required to operate warehouse equipment such as forklifts and pallet jacks.

This role provides direct supervision to Counter Sales, Driver Warehouse, and other Sales Center personnel.

Job Keywords: Branch Manager, Branch Management, Sales Center Manager, Service Center Manager, HVAC, Wholesale Distributor, Leadership, Management