Sales Center Manager

Gemaire Distributors; Arlington (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Gemaire Distributors in Arlington, TX, seeks a Sales Center Manager for full-time leadership of sales and operations at a wholesale HVAC distributor. You will drive sales, customer experience, productivity, and profitability through strong team leadership.

The role requires 2-4 years of operational experience in retail/wholesale, proven leadership, and the ability to manage multiple areas including inventory, training, and P&L.

Qualifications

• Proven leadership, coaching/mentoring and team oriented mindset with effective delegation of duties.
• Experience analyzing customer, market or competitor data to make informed decisions.
• Ability to build and maintain positive relationships with customers, vendors and employees.
• Capable of multi-tasking in a fast-paced environment.

Responsibilities

• Monitor inventory stock levels and showroom merchandising.
• Manage inventory to minimize losses throughout the year.
• Recruit, hire, train and develop new associates in compliance with labor laws and policy.
• Oversee workforce across Warehouse, Shipping/Receiving, Delivery, Fleet Drivers, Showroom and sales staff.
• Promote safety and ensure safe practices at all times.
• Manage branch P&L and ensure profitability.
• Deliver exceptional customer experience and address needs promptly.
• Analyze business trends with local sales and regional leadership to grow store traffic.

Skills

Leadership

Coaching/Mentoring

Team orientation

Delegation

Data-driven decisions

Relationship building

Multi-tasking

MS Office

Tools

MS Office

Job description

Job Description

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Sales Center Manager is responsible for managing sales and operations for one of our wholesale distributorships serving HVAC professionals. This position manages the sales center operations and accountable for sales, customer experience, productivity and profitability through effective team leadership.

#GEM-16016

Arlington, Texas, USA

Full-Time/Part-Time

Full-Time

Job Description

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Sales Center Manager is responsible for managing sales and operations for one of our wholesale distributorships serving HVAC professionals. This position manages the sales center operations and accountable for sales, customer experience, productivity and profitability through effective team leadership.

Duties and Responsibilities

• Monitor inventory stock levels and merchandising of showroom.
• Manage inventory to ensure minimal loss throughout the year.
• Recruit, hire, train and develop new associates in compliance with labor laws and company policy.
• Manage workforce including Warehouse, Shipping/Receiving, Delivery, Fleet Drivers, Showroom, Counter Sales and Sales personnel.
• Promote safety awareness ensuring associates are employing safe practices at all times.
• Effectively manage the branch P&L.
• Holds self and others accountable for delivering exceptional customer experience while addressing customer needs and concerns in a timely manner.
• Analyze and measure business trends, while working with local sales personnel and regional leadership to develop strategies for increased store traffic.
• Conduct him/herself in a professional and courteous manner in all aspects of interaction with contractors, customers, vendors and employees.
• Coordinate sales center training and company/center events.
• Perform other duties as assigned.

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.

Requirements

Required Qualifications

• 2-4 years of operational experience with retail or wholesale industry.
• Proven leadership, coaching/mentoring and team oriented mindset along with effective delegation of duties.
• Demonstrated ability to grow sales in a retail environment.
• Experience analyzing and using customer, market or competitor data to make informed decisions.
• Ability to build and maintain positive relationships with customers, vendors and employees.
• Experience leading a team of employees towards achieving company goals.
• Computer literacy with proficiency with MS office applications.
• Capable of working in a fast paced environment with ability to multi-task on different levels.

Preferred Qualifications

• Experience within the HVAC industry with proficiency in air conditioning, heating and ventilation equipment at the distribution level.
• Experience working with contractors.
• Prior leadership roles with P&L responsibility.
• Proven success in sales, operations, purchasing, and warehouse/inventory management.
• Mechanical or technical background.