Sales Center Manager

Baker Distributing; Sumter (SC); On-site; USD 60,000 - 90,000; Full time

Job summary

Baker Distributing in Sumter, SC seeks a Sales Center Manager to lead daily operations of a wholesale HVAC distributorship. You will drive sales growth, profitability, and customer satisfaction while managing a diverse team of professionals.

The role emphasizes leadership, inventory management, safety compliance, and strong customer relations in a fast-paced environment. A bachelor’s degree is preferred; high school diploma required. On-site position with opportunities for career advancement.

Qualifications

• High school diploma or GED required; degree preferred.
• Bachelor's degree in business or related field preferred; experience may substitute.
• Experience with HVAC equipment in wholesale distribution is desired.
• Strong interpersonal and customer service skills; problem-solving and relationship-building.
• Ability to manage multiple tasks in a fast-paced environment; leadership experience.

Responsibilities

• Lead daily operations of the Sales Center and drive sales growth and profitability.
• Represent Baker as a leader to maximize sales and ensure customer satisfaction.
• Monitor inventory levels and merchandise the showroom for optimal turns.
• Recruit, hire, train, and mentor a diverse workforce across multiple functions.
• Ensure safety compliance, PPE usage, and adherence to company policies.
• Coordinate training and company events; interact with customers, sales staff, and vendors.

Skills

Leadership

Customer service

Communication

Problem solving

Team mentoring

Education

High School diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Join Our Team: Sales Center Manager Wanted!

Join our team as a Sales Center Manager and lead the daily operations of a thriving wholesale HVAC distributorship. As a key leader in the industry,you'lldrive sales growth, profitability, and customer satisfaction while managing a diverse team of professionals. Ifyou'rea results-driven professional with a passion for HVAC and exceptional leadership skills, we want to hear from you!

Summary

The Sales Center Manageris responsible formanaging sales and operations at one of our established wholesale HVAC distributorships that carry multiple brands of equipment,partsand supplies.The goal of this role is to successfully manage the daily operations of allfacetsof the Sales Center.

Essential Duties and Responsibilities

• Represent Baker as a leader in theindustryensuring maximum sales and profitability.

• Determine and monitorinventorystock levels and manage merchandising of sales showroom.

• Manage inventory to ensure proper turns and minimum loss throughout the year.

• Keep abreast of technical developments and changes in product lines,monitorcompetitivethreatsand discuss proper response and reaction with Regional Manager.

• Responsible for Center’s P&L.

• Responsible for recruiting, hiring, training, and leading a diversifiedwork force.

• Train and manage a workforce including Warehouse, Receiving/Shipping, Delivery, Fleet Drivers, Showroom, Warranty, Counter Sales and Inside Sales personnel.

• Interact with customers, outside salespeople, and vendors.

• Conduct him/herself professionally and courteously in all aspects of interaction with contractors, customers, and employees.

• Coordinate Center training and Company/Center events.

• Adhere to all company safety protocols and procedures.

• Utilize personal protective equipment (PPE) asrequired.

• Report any safety hazards or incidentsimmediatelyto management.

• Participate in regular safety training sessions and drills.

• Ensure a clean and organized workspace to prevent accidents and injuries.

• Follow all guidelines for the safe operation of equipment and vehicles.

• Maintain a professional and safe demeanor during all customer and employee interactions.

• Oversee the implementation of safety measures across all areas within the branch.

• Perform other duties as assigned.

Qualifications

• High School Diploma or GED required; equivalent experience may be considered.

• Bachelor’s degree in business or related field preferred; equivalent professional experience may substitute.

• Demonstrated experience with HVAC equipment in a wholesale distribution setting.

• Background in sales, operations, purchasing, or inventory management preferred.

• Strong interpersonal skills with a focus on customer service, problem-solving, and relationship-building.

• Ability to manage multiple tasks in a dynamic, fast-paced environment; reasonable accommodations will be provided as needed.

• Demonstrated interest in continuous learning, mentoring, and leadership.

• Mechanical or technical experience preferred.

• Proficiency in Microsoft Office or similar productivity tools; assistive technologies may be used to support this function.

• Proven success in managing and mentoring other employees while establishing the Center’s business goals.

Skills

• Strong interpersonal skills.

• Excellent customer service mindset with the ability to developlong termrelationships.

• Excellent written and verbal communication skills.

• Excellent analytical aptitude with a proven ability to analyze/interpret data.

• Strong and creative problem-solving skills

• Ability to work independently and in a team environment.

• Proactivelyseekscontinuous process and service improvements.

• This role requires the ability to understand and communicate in English tocomply withsafety standards, training, policies, and procedures. Reasonable accommodations will be provided to support effective communication.

Physical Demands and Work Environment

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to move parts and equipment weighing up to 50 pounds.

• Required to position self to access equipment by standing,sitting, orwalking, climbing, kneeling, crouching, or crawling.

• Operates computer and telephone equipment for extended periods of time.

• Visual acuity isrequiredto perform essential job functions such as reading labels, inspecting equipment, monitoring inventory, and operating machinery. Tasks may involve close vision, distance vision, color differentiation, peripheral awareness, depth perception, and visual focus.

• Required tooperatewarehouse equipment such as forklifts and pallet jacks

Supervisory

• This role provides direct supervision to Counter Sales, Driver Warehouse, and other Sales Center personnel.

Job Keywords:Branch Manager, Branch Management, Sales Center Manager, Service Center Manager, HVAC, WholesaleDistributor, Leadership, Management