Sales Center Manager

Watsco; Texarkana (TX); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Watsco is seeking a dynamic Sales Center Manager to oversee sales and operations for a wholesale HVAC distribution center. You will lead the sales center, drive customer experience, productivity, and profitability through strong team leadership and strategic planning.

Responsibilities include inventory control, staff development, P&L management, and collaboration with local sales teams to boost store traffic while ensuring exceptional service for contractors and customers.

Qualifications

• 2–4 years of operational experience with retail or wholesale industry.
• Demonstrated ability to grow sales in a retail environment.
• Experience analyzing and using customer, market or competitor data to make informed decisions.
• Ability to build and maintain positive relationships with customers, vendors and employees.
• Experience leading a team of employees towards achieving company goals.
• Computer literacy with proficiency with MS office applications.
• Capable of working in a fast-paced environment with ability to multi-task on different levels.

Responsibilities

• Monitor inventory stock levels and merchandising of showroom.

Skills

Leadership

Coaching

Teamwork

Sales growth

Data-driven decisions

Customer relationships

Multi-tasking

Tools

MS Office

Job description

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leaderin HVAC equipment? The Sales Center Manager is responsible for managing sales and operations for oneof our wholesale distributorships serving HVAC professionals. This position manages the sales centeroperations and accountable for sales, customer experience, productivity and profitability througheffective team leadership.

Duties and Responsibilities

• Monitor inventory stock levels and merchandising of showroom.
• Manage inventory to ensure minimal loss throughout the year.
• Recruit, hire, train and develop new associates in compliance with labor laws and company policy.
• Manage workforce including Warehouse, Shipping/Receiving, Delivery, Fleet Drivers, Showroom, Counter Sales and Sales personnel.
• Promote safety awareness ensuring associates are employing safe practices at all times.
• Effectively manage the branch P&L.
• Holds self and others accountable for delivering exceptional customer experience while addressingcustomer needs and concerns in a timely manner.
• Analyze and measure business trends, while working with local sales personnel and regionalleadership to develop strategies for increased store traffic.
• Conduct him/herself in a professional and courteous manner in all aspects of interaction withcontractors, customers, vendors and employees.
• Coordinate sales center training andcompany/center events.
• Perform other duties as assigned.

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.

And here is what you will need to be successful:

Required Qualifications

• 2-4 years of operational experience with retail or wholesale industry.
• Proven leadership, coaching/mentoring and team oriented mindset along with effective delegation ofduties.
• Demonstrated ability to grow sales in a retail environment.
• Experience analyzing and using customer, market or competitor data to make informed decisions.
• Ability to build and maintain positive relationships with customers, vendors and employees.
• Experience leading a team of employees towards achieving company goals.
• Computer literacy with proficiency with MS office applications.
• Capable of working in a fast-paced environment with ability to multi-task on different levels.

Preferred Qualifications

• Experience within the HVAC industry with proficiency in air conditioning, heating and ventilationequipment at the distribution level.
• Experience working with contractors.
• Prior leadership roles with P&L responsibility.
• Proven success in sales, operations, purchasing, and warehouse/inventory management.
• Mechanical or technical background.

EEO Statement

Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis ofage, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplacewhere we employ, retain, terminate, and otherwise treat all employees and job applicants on the basisof merit, qualifications and competence.

Hiring for these locations:

Status

Full-Time

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