Sales Center Leader: Onboarding, Training & Growth

Graybar; Norcross (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Employee stock ownership plan

401(k) with company match

Paid vacation & sick days

Paid holidays

Job summary

Graybar is seeking a Manager - Sales Center in Norcross, GA to direct all Sales Center activities, onboard and train new sales staff, and mentor employees. The role emphasizes coaching, process improvement, and collaboration with sales leaders to boost performance.

The ideal candidate will have 1+ years of sales-related experience, strong communication skills, and a background in training or learning theory. A 4-year degree is preferred.

Qualifications

• 1+ years progressively responsible sales, marketing, and/or operating/service experience
• 4 year degree preferred
• Knowledge of training and learning theory and techniques
• Knowledge of wholesale distribution industry and continuous improvement processes
• Oral and written communication and presentation skills
• Selling and negotiation skills
• Interpersonal and relationship building skills with strong customer focus and the ability to work effectively with all levels of the organization
• Leadership skills with the ability to effectively train, instruct and supervise staff and achieve results through others
• Ability to analyze, assess, and measure success of training programs
• Ability to actively listen, think creatively, problem solve and overcome obstacles
• Ability to coach, motivate and influence others
• Some travel required

Responsibilities

• Supervise, onboard and train sales trainees introducing them to the Company’s culture, products and services, and professional selling
• Establish and maintain an effective mentoring program
• Analyze sales trainees’ learning needs; modify existing programs to ensure subject matter is current and relevant; incorporate new and innovative approaches based on business needs and strategy
• Utilize effective learning strategies including programs and materials
• Train sales employees to present and discuss the Company’s products and services to customers using effective sales techniques that win and retain business
• Utilize existing business and sales performance data to analyze sales trainee progress
• Provide feedback to trainees regarding professionalism, overall performance, how to overcome obstacles and close deals
• Collaborate with sales leaders to drive continuous improvement initiatives across the sales organization
• Implement methods and procedures that will improve sales processes and customer service as well as increase Company profitability

Job description

Graybar is seeking a Manager - Sales Center in Norcross, GA to direct all Sales Center activities, onboard and train new sales staff, and mentor employees. The role emphasizes coaching, process improvement, and collaboration with sales leaders to boost performance.

The ideal candidate will have 1+ years of sales-related experience, strong communication skills, and a background in training or learning theory. A 4-year degree is preferred.