Sales & Catering Coordinator - Springhill Suites by Marriott Columbus Easton

Concord Hospitality Enterprises; Columbus (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Life insurance

Short/long-term disability

401K options

Discounted room rates

Training & development

Career advancement opportunities

Job summary

Concord Hospitality Enterprises in Columbus, OH, is seeking a Sales and Catering Coordinator to bridge front desk and sales teams, handling group bookings and event details. You will support contracts, room blocks, and communications to ensure guests receive exactly what was promised.

Responsibilities include managing pre-, during, and post-event tasks, using SFA/Fosse, and supporting the sales team with revenue strategies.

Qualifications

• Experience handling group reservations is preferred.
• Strong communication and organizational skills.
• Willingness to work weekends during events if needed.

Responsibilities

• Monitor pre-event, event, and post-event details including room blocks, meeting spaces, concessions, reports, cut-off dates, contracts, group resumes, event orders and BEOs, and billing details.
• Learn and use digital sales systems (SFA, Fosse) and understand revenue strategies.
• Attend customer functions as needed; may work a varied schedule including weekends for events.

Skills

Reservation coordination

Contract coordination

Communication

Sales systems (SFA)

Sales systems (Fosse)

Tools

SFA

Fosse

Job description

We are hiring a Sales and Catering Coordinator.

Our Sales and Catering Coordinators are important to the hotels success because they are a direct link between the front desk and our sales team. As the Sales and Catering Coordinator you are assisting our incoming reservation calls for groups and meetings, as well as assisting the sales team with contracts, room blocks and communication with the rest of the hotel team to assure our guests and corporate clients receive exactly what we promised! And because Concord believes in promotion from within, many of our sales coordinators today become tomorrow’s sales managers and future Director of Sales!

Key Role Responsibilities

Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEOs, billing details, and other integral aspects of groups and events.

Learn and use digital sales systems (i.e. SFA, Fosse, etc.) and understand the hotel's revenue strategies (i.e. product pricing, budgeted goals, etc.).

Due to the nature of groups and events, be willing and able to attend customer functions as needed. The Sales & Catering Coordinator may be required to work a varied schedule which may include some weekends if there is an event.

Position starts at $19.00 per hour based on experience.

Here are some reasons our associates like working for us:

Our Benefits (applies to Full Time Associates Only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.