Sales & Catering Administrator: Event Coordinator & Ops Pro

Philadelphia International Airport (PHL); Philadelphia (Philadelphia County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Benefits for you & family

401K matching

Flexible scheduling

Discounts Crescent properties

Marriott hotel discounts

Free parking

Free meals during shift

Employee appreciation events

Job summary

Crescent Hotels & Resorts seeks a Sales and Catering Administrator to support the Sales & Catering team and Executive Committee, handling calls, inquiries, reports, and event logistics.

The role emphasizes organization, multitasking, and strong communication. Proficiency in Microsoft Office and hotel sales/catering systems is preferred. Hybrid or on-site duties are possible in a fast-paced hotel environment.

Qualifications

• Administrative, hotel, sales, or catering experience preferred.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication.
• Proficiency in Microsoft Office and hotel sales/catering systems preferred.

Responsibilities

• Provide administrative support to the Sales & Catering team and Executive Committee.
• Manage department phone calls, inquiries, and correspondence in a professional and timely manner.
• Maintain and distribute weekly reports, change logs, and departmental communications.
• Assist with account lead delegation and sales inquiry management.
• Coordinate and manage Marriott Rewarding Events and Ebonus processing.
• Prepare and distribute BEOs (Impact and Orientation).
• Manage and distribute In-House BEOs to operational departments.
• Update and maintain catering and event inventory records.
• Coordinate breakfast and drink voucher preparation and distribution.
• Input guest amenities and special requests into hotel systems.
• Order and maintain office supplies for the department.
• Produce and process gift certificates, including input into the Just Report It system.
• Prepare and send wedding anniversary letters and other guest correspondence.
• Create and manage purchase orders and process invoices through Birch Street.
• Conduct CI audits and prepare departmental reports as required.
• Maintain accurate records and assist with compliance and reporting processes.
• Assist other hotel departments with administrative support as needed.

Skills

Administrative experience

Customer service

Multitasking

Tools

Microsoft Office

Job description

Crescent Hotels & Resorts seeks a Sales and Catering Administrator to support the Sales & Catering team and Executive Committee, handling calls, inquiries, reports, and event logistics.

The role emphasizes organization, multitasking, and strong communication. Proficiency in Microsoft Office and hotel sales/catering systems is preferred. Hybrid or on-site duties are possible in a fast-paced hotel environment.