Sales Catering Administrator

Remington Hospitality; Orlando (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Remington Hospitality is seeking a Sales & Catering Administrator to support the sales team by coordinating all sales & catering functions with accuracy and efficiency. The role involves qualifying inquiries and booking when appropriate, under the Director of Sales & Marketing.

Responsibilities include handling phone inquiries, preparing proposals and contracts, and maintaining office systems to ensure smooth operations for events and groups.

Qualifications

• Strong written and verbal communication skills.
• Ability to prioritize tasks and manage multiple projects.
• Proactive problem solving and attention to detail.

Responsibilities

• Assist the sales & catering team with administration and coordination of functions.
• Handle inquiries and provide professional hospitality to guests and clients.
• Prepare sales proposals, contracts, BEOs, and banquet checks.

Skills

Communication

Time management

Organizational skills

Attention to detail

Tools

MS Word

Excel

PowerPoint

Job description

Position Summary

The Sales & Catering Administrator assists the sales team by accurately and efficiently performing the execution and coordination of all sales & catering functions. Provides assistance in the sales process by qualifying and booking inquiries when appropriate.

The Sales & Catering Administrator reports directly to the Director of Sales & Marketing.

Core Responsibilities

• Perform job according to standard operating procedures
• At all times provide professional hospitality to all guests and clients
• Answer telephone inquiries, accurately transfer calls to appropriate Sales/Catering Associate, and take accurate and detailed messages
• Assist in the sales effort by qualifying and when appropriate booking the business of pop up inquiries
• Assist the sales team in the area of telephone prospecting and outside sales blitzes by contacting the clients from an established list developed by the sales team
• Assist sales team retrieving rooming list, deposits and banquet guarantees when needed
• Create banquet room door signs for groups in meeting rooms as well as maintain the reader board in the lobby with all group functions
• Order office supplies for sales office as directed by DOS
• Prepare sales kits for sales team
• Complete Sales Proposals, Contracts, BEOs and Banquet Checks
• Make copies of room contacts, group resumes and rooming lists, BEO’s, daily reports and client evaluation forms and other items as required; distribute to the appropriate departments
• Maintain office filing system
• Efficiently sort and distribute mail for the hotel
• Assist sales and catering associates as needed

May Perform Additional Duties As Required

Knowledge, Skills & Competencies

• Ability to work independently, prioritize work and ask for clarification when needed
• Strong work ethic
• Excellent oral and written communication skills
• Proficiency with MS Word, Excel and PowerPoint
• Excellent organizational and time management skills, ability to take initiative and handle multiple projects simultaneously
• Accuracy, attention to detail and the ability to proof own work