Sales Business Development Representative

Thompson Buick GMC Cadillac; Raleigh (NC); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Vehicle allowance

Performance bonuses

Opportunities for advancement

Supportive team environment

Training provided

Job summary

A leading automotive dealership in Raleigh, NC is looking for a Sales Business Development Representative to be the first point of contact for customers. Your main duties will include managing customer inquiries, scheduling appointments, and supporting sales operations. The ideal candidate should possess strong communication skills and the ability to multitask. This position offers a competitive hourly rate with performance-based bonuses and opportunities for career advancement.

Qualifications

• Prior BDC or automotive experience is a plus, but not required.

Responsibilities

• Engage with customers by phone, text, email, and online inquiries.
• Set qualified appointments for the sales team.
• Follow up with prospects to maintain interest and increase show rates.
• Support sales consultants with information, communication, and coordination.
• Track interactions and appointment outcomes in the CRM.
• Be a positive, professional representative of the dealership at all times.

Skills

Strong communication and customer service skills

Self-motivated

Dependable

Enthusiastic

Ability to multitask in a fast-paced environment

Basic computer and CRM navigation skills

Prior BDC or automotive experience

Job description

Sales Business Development Representative

Sales Business Development Representative (BDC) at Thompson Automotive. This role serves as the first point of contact for customers, handling appointments, inquiries, leads, and supporting sales operations.

About The Role

As a BDC Representative, you will be the first point of contact for our customers—helping schedule appointments, answering inquiries, following up with leads, and supporting our sales operations. This position is essential to our dealership’s success and offers a clear path for advancement for high performers.

What You’ll Do

• Engage with customers by phone, text, email, and online inquiries
• Set qualified appointments for the sales team
• Follow up with prospects to maintain interest and increase show rates
• Support sales consultants with information, communication, and coordination
• Track interactions and appointment outcomes in the CRM
• Be a positive, professional representative of Thompson Automotive at all times

What We’re Looking For

• Strong communication and customer service skills
• Self‑motivated, dependable, and enthusiastic
• Ability to multitask in a fast‑paced environment
• Basic computer and CRM navigation skills
• Prior BDC or automotive experience is a plus, but not required

Compensation & Benefits

We believe in rewarding performance and providing financial growth opportunities. Our BDC Representatives earn a combination of hourly pay, vehicle allowance, commissions, and performance bonuses.

Notes

This compensation plan is subject to revision at management’s discretion and does not constitute or imply an employment contract. All GM awards, contests, and time‑off policies are subject to owner approval.

Why Thompson Automotive?

• Supportive team environment
• Opportunities for advancement
• Growing dealership group
• Training provided
• A place where your hard work truly pays off

Equal Opportunity Employer

Equal Opportunity Employer. Thompson Automotive is an equal opportunity employer and values diversity in our workplace.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Sales and Business Development

Industries

• Motor Vehicle Manufacturing

Base pay range

$20.00/hr - $20.00/hr

Location

Raleigh, NC