Sales/Business Development Associate

Wolters Kluwer; Wilmington (DE); Remote; USD 45,000 - 62,000; Full time

Job summary

Wolters Kluwer seeks an Inside Sales Representative to grow business within a designated territory. The role involves managing sales calls, processing orders, and supporting sales strategies. Ideal candidates demonstrate a customer-centric mindset, sales expertise, and strong communication skills. Join a supportive team dedicated to making a difference.

Benefits

Medical

Dental

Vision

401(k)

FSA/HSA

Commuter benefits

Tuition assistance

Paid time off

Parental leave

Qualifications

• Demonstrated customer-centric mindset and sales expertise.
• Strong communication skills and proficiency with CRM tools.
• Organizational strength and analytical thinking.

Responsibilities

• Manage inbound and outbound sales calls professionally.
• Process orders and ensure customer satisfaction.
• Qualify and prioritize leads.

Skills

Customer-centric mindset

Sales expertise

Strong communication skills

Proficiency with CRM tools

Analytical thinking

Job description

Wolters Kluwer is a global leader in professional information services, combining deep domain knowledge with specialized technology. Our portfolio offers software tools, content, and services that enable customers to make confident decisions. We support critical decisions that help save lives, improve business practices, and enhance judicial and regulatory systems.

Who We Are: Wolters Kluwer: The world is a big place, find your place here.

What We Offer: The Inside Sales Representative role provides growth opportunities, professional development, an engaging team environment, excellent benefits, and the flexibility of a hybrid work schedule.

We focus on expert-curated content to help our customers make informed decisions, especially in healthcare where Wolters Kluwer Health provides vital medical and nursing information that makes a significant impact.

Role Summary: As an Inside Sales Representative, you will maintain and grow business within a designated Catalog territory. Your responsibilities include understanding our offerings, qualifying leads, engaging with customers, and supporting sales strategies through diligent record-keeping and activity documentation.

Location: Remote, preferably from East Coast or Central time zones.

Shift: 8:00am ET to 5:00pm ET or 8:30am to 5:30pm ET.

Key Responsibilities:

1. Manage inbound and outbound sales calls professionally and efficiently.
2. Process orders and ensure customer satisfaction.
3. Maintain accurate customer records.
4. Qualify and prioritize leads.
5. Document sales activities and prospecting efforts.
6. Prepare tailored sales quotes and proposals.
7. Respond to product and service inquiries.
8. Coordinate logistics for large or custom orders.
9. Share customer insights with sales leadership.

Ideal Candidate Profile: You excel if you demonstrate a customer-centric mindset, sales expertise, strong communication skills, proficiency with CRM tools, organizational strength, analytical thinking, growth mindset, and product knowledge.

Core Competencies: Active listening, time management, negotiation, problem solving, service orientation, critical thinking, and adaptability.

Work Style & Values: Self-motivated, proactive, independent, goal-oriented, detail-focused, flexible, calm under pressure, honest, and professional.

We are a supportive team committed to making a difference. If you are passionate about contributing to a meaningful organization and working with a caring team, we encourage you to apply. #Bethedifference

Additional Benefits: Medical, dental, vision, 401(k), FSA/HSA, commuter benefits, tuition assistance, paid time off, and parental leave. Details are available at https://www.mywolterskluwerbenefits.com/index.html

Diversity & Inclusion: We value diversity and strive for an inclusive culture, recognized by various awards. We are an Equal Opportunity employer.

For more information, visit www.wolterskluwer.com and follow us on social media platforms.

Note: This description provides a general overview of the role. Applicants may be required to work onsite during the recruitment process.

Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $45,100 - $61,700