Sales/Business Development Associate

Wolters Kluwer; Saint Cloud (MN); Remote; USD 45,000 - 62,000; Full time

Job summary

Wolters Kluwer is seeking an Inside Sales Representative to maintain and grow business within a specific territory. This role involves engaging with customers, managing sales calls, and supporting the sales strategy in a hybrid or remote setting. The ideal candidate will possess strong sales abilities and a customer-centric mindset, with opportunities for professional development and comprehensive benefits.

Benefits

Professional development

Comprehensive benefits

Opportunity to work remotely

Qualifications

• Proven sales ability and closing skills.
• Strong communication skills.
• CRM proficiency.

Responsibilities

• Manage inbound and outbound sales calls professionally.
• Qualify and prioritize leads based on potential.
• Document sales activities and prospecting efforts.

Skills

Customer-centric mindset

Sales ability

Communication skills

CRM proficiency

Organizational skills

Analytical thinking

Job description

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, and build better judicial and regulatory systems. We help them get it right.

Who We Are:

Wolters Kluwer: The world is a big place, find your place here.

What We Offer:

The Inside Sales Representative role offers growth potential, professional development, an engaging team environment, excellent benefits, and the opportunity to work in a hybrid or remote setting.

Role Overview:

As an Inside Sales Representative, you will maintain and grow business within a specific Catalog territory. You will leverage your understanding of our offerings to identify and qualify leads, engage in detailed customer interactions, and support our sales strategy by managing records and documenting activities.

Location & Shift:

Remote from East Coast or Central time zones preferred. Shift hours are 8:00am ET to 5:00pm ET or 8:30am to 5:30pm ET.

Key Responsibilities:

1. Manage inbound and outbound sales calls professionally and efficiently.
2. Process and confirm orders, ensuring customer satisfaction.
3. Maintain accurate customer records.
4. Qualify and prioritize leads based on potential.
5. Document sales activities and prospecting efforts.
6. Prepare and deliver sales quotes and proposals.
7. Respond to product and service inquiries.
8. Coordinate logistics for large or custom orders.
9. Share customer insights with sales leadership.

Ideal Candidate Profile:

You excel if you demonstrate:

• Customer-centric mindset and service excellence.
• Proven sales ability and closing skills.
• Strong communication skills.
• CRM proficiency.
• Organizational and time management skills.
• Analytical thinking and data interpretation.
• Growth mindset and eagerness to learn.
• Product knowledge and understanding of customer value.

Core Competencies:

• Active listening and trust building.
• Time management and prioritization.
• Negotiation and persuasion.
• Problem solving and customer solutions.
• Service orientation and proactive support.
• Critical thinking and data-informed decisions.
• Adaptability to changing environments.

Work Style & Values:

• Self-motivated, proactive, and accountable.
• Goal-oriented with strong follow-through.
• Detail-focused, dependable, and flexible.
• Calm under pressure, honest, and professional.

Additional Information:

We offer comprehensive benefits including medical, dental, vision, 401(k), FSA/HSA, tuition assistance, paid time off, and parental leave. More details at our benefits site.

Diversity & Inclusion:

Wolters Kluwer values diversity and strives for an inclusive culture. Recognized as a leader in diversity and equality, we are an equal opportunity employer.

Connect with Us:

Visit www.wolterskluwer.com and follow us on Twitter, Facebook, and LinkedIn.

Disclaimer:

This description provides a general overview of the role and is not exhaustive. Applicants may be required to be onsite during the recruitment process.

Compensation:

Target salary range for CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $45,100 - $61,700.