Sales BI Analyst - SAP & Automation (Hybrid)

J. J. Keller & Associates, Inc.; Neenah (WI); Hybrid; USD 70,000 - 110,000; Full time

Job summary

J. J. Keller & Associates, Inc.

is seeking a Sales Business Analyst to support our Sales function, partnering with stakeholders and technology teams to analyze and improve processes through SAP Customer Experience and related tools. The role blends business analysis with hands-on system optimization in a hybrid in-office role in Neenah, WI. As a Business Analyst or II, you will understand core objectives, evaluate processes, and implement solutions to boost productivity.

Qualifications

• 2+ years' SAP experience
• Process or systems analysis experience
• 5+ years' SAP experience (Senior)
• 2+ years of BA/Systems Analyst experience
• Leadership experience on projects
• Bachelor's degree in Business or Technology
• Lean, CBAP or PMP certification a plus
• Strong analytical and problem solving skills
• Strong communication skills
• Ability to manage multiple projects

Responsibilities

• Identify, analyze and implement technology to support the sales unit
• Define business needs, project requirements, system specifications, and deliverables
• Coordinate activities and maintain communication with management, tech teams, end users and stakeholders
• Coordinate decisions based on business requirements, system functionality, and best practices
• Participate in system configuration, data conversion, and testing processes
• Troubleshoots system errors and performance problems; provide help desk support
• Prepare and update documentation (functional specs, SOPs, end-user docs)
• May create and maintain reports and analytics for the business unit
• May conduct end-user training
• Facilitate timely system testing for new implementations and updates
• Determine security profiles and audit access
• Participate in process improvement activities (Lean, Six Sigma, Kaizen)
• Lead project management and change management for medium to large projects
• Provide coaching and training to other Business Analysts
• Internal experience may vary with candidate
• Consider performance and career progression within the org

Skills

SAP

Process analysis

Education

Bachelor's Degree in Business or Technology

Lean/CBAP/PMP certification a plus

Tools

SQL

Crystal Reports

Business Objects

Job description

J. J. Keller & Associates, Inc.

is seeking a Sales Business Analyst to support our Sales function, partnering with stakeholders and technology teams to analyze and improve processes through SAP Customer Experience and related tools. The role blends business analysis with hands-on system optimization in a hybrid in-office role in Neenah, WI. As a Business Analyst or II, you will understand core objectives, evaluate processes, and implement solutions to boost productivity.