Sales BDC Representative – Priority Lexus

Priority Ford; Virginia Beach, Northern (VA, KY); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

World's premier luxury automotive брен

Professional dealership environment

Established customer base

High volume of customer inquiries

Training and development

Performance-based earning_opportunitie

Advancement within the dealership

Be part of a successful andCompetitive

Job summary

Priority Lexus in Virginia Beach, VA is seeking a energetic Sales BDC Representative to join our team. You will be the first point of contact, handling internet leads, texting and emailing customers, and setting quality appointments for our sales team.

You do not need automotive experience; we value strong communication, quick follow-up, and the ability to create a great first impression. Join a premier luxury dealership focused on results.

Qualifications

• Customer service experience in hospitality or retail is preferred.
• Automotive experience is not required.
• Ability to communicate clearly via phone, text, and email.
• Strong organizational and follow-up skills.

Responsibilities

• Respond quickly to internet and website leads.
• Make outbound calls to prospective customers.
• Communicate with customers through phone, text, and email.
• Schedule appointments for the sales team to visit the dealership.
• Maintain accurate customer information in the CRM.
• Collaborate with sales managers and representatives to convert inquiries into visits and sales.

Skills

Phone communication

Texting

Emailing

Follow-up

Communication

Organized

Goal oriented

Tools

CRM

Office software

Job description

Priority Lexus is looking for an energetic, organized, and motivated Sales BDC Representative to join our team.

This is a great opportunity for someone who is excellent on the phone, comfortable texting and emailing customers, competitive, and motivated by results.

You do not need automotive experience. We are looking for someone who communicates well, follows up consistently, and knows how to create a great first impression.

What Is a Sales BDC Representative?

Our Business Development Center is often the first point of contact for customers interested in purchasing a vehicle.

Your job is to communicate with customers, answer questions, build interest, and most importantly:

Set quality appointments for our sales team.

This is not a traditional call-center position. You will work directly with our sales department and play an important role in helping customers begin their experience with Priority Lexus.

What You'll Do

• Respond quickly to internet and website leads
• Make outbound calls to prospective customers
• Communicate with customers through phone, text, and email
• Answer basic questions about vehicles, availability, and the dealership
• Schedule appointments for customers to visit the dealership
• Follow up with customers who have not yet purchased
• Confirm upcoming appointments
• Maintain accurate customer information in our CRM
• Work closely with sales managers and sales representatives
• Help turn customer inquiries into dealership visits and sales

Who We're Looking For

You may be a great fit if you are:

• Friendly and confident on the phone
• Comfortable making a high volume of calls
• A strong communicator
• Organized and dependable
• Competitive and goal-oriented
• Comfortable with texting, email, and computers
• Persistent without being pushy
• Able to handle rejection and keep moving
• Motivated by bonuses and performance goals
• Someone who enjoys talking to people

Experience in customer service, hospitality, retail, wireless sales, appointment setting, inside sales, or call centers can translate extremely well into this position.

Automotive experience is not required.

What Makes Someone Successful in Our BDC?

Success comes from doing the little things consistently:

Respond fast. Follow up. Ask for the appointment. Confirm the appointment. And never give up on a customer too quickly.

We provide the leads, tools, training, and opportunity.

You bring the attitude and effort.

Why Priority Lexus?

• Work with one of the world's premier luxury automotive brands
• Professional dealership environment
• Established customer base
• High volume of customer inquiries
• Training and development
• Performance-based earning opportunities
• Opportunity for advancement within the dealership
• Be part of a successful and competitive sales organization

Ready to Join Our Team?

If you are someone who enjoys talking to people, likes working toward goals, and wants an opportunity where your performance matters, we would like to meet you.

Priority Lexus
Virginia Beach, Virginia