Sales BDC Representative – Priority Lexus

Priority Acura; Virginia Beach, Northern (VA, KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Priority Lexus in Virginia Beach, VA is seeking an energetic Sales BDC Representative to join our team. This role focuses on handling internet leads, texting, calling, and emailing customers to build interest and set quality appointments for the sales team.

You do not need automotive experience; the ideal candidate communicates well, follows up consistently, and thrives on goals and bonuses. Join a premier luxury brand with a strong path for advancement and ongoing training.

Qualifications

• Excellent on the phone and comfortable texting and emailing customers.
• Great at following up consistently and creating a positive first impression.
• Experience in customer service, hospitality, retail, or call centers translates well.

Responsibilities

• Respond quickly to internet and website leads.
• Make outbound calls to prospective customers.
• Communicate with customers via phone, text, and email.
• Answer basic questions about vehicles, availability, and the dealership.
• Schedule appointments for customers to visit the dealership.
• Follow up with customers who have not yet purchased.
• Confirm upcoming appointments.
• Maintain accurate customer information in our CRM.
• Work closely with sales managers and sales representatives.
• Help turn customer inquiries into dealership visits and sales.

Skills

Excellent on the phone

Strong communication

CRM familiarity

Appointment setting

Lead follow-up

Job description

Priority Lexus is looking for an energetic, organized, and motivated Sales BDC Representative to join our team.

This is a great opportunity for someone who is excellent on the phone, comfortable texting and emailing customers, competitive, and motivated by results.

You do not need automotive experience. We are looking for someone who communicates well, follows up consistently, and knows how to create a great first impression.

What Is a Sales BDC Representative?

Our Business Development Center is often the first point of contact for customers interested in purchasing a vehicle.

Your job is to communicate with customers, answer questions, build interest, and most importantly:

Set quality appointments for our sales team.

This is not a traditional call-center position. You will work directly with our sales department and play an important role in helping customers begin their experience with Priority Lexus.

What You'll Do

• Respond quickly to internet and website leads
• Make outbound calls to prospective customers
• Communicate with customers through phone, text, and email
• Answer basic questions about vehicles, availability, and the dealership
• Schedule appointments for customers to visit the dealership
• Follow up with customers who have not yet purchased
• Confirm upcoming appointments
• Maintain accurate customer information in our CRM
• Work closely with sales managers and sales representatives
• Help turn customer inquiries into dealership visits and sales

Who We're Looking For

You may be a great fit if you are:

• Friendly and confident on the phone
• Comfortable making a high volume of calls
• A strong communicator
• Organized and dependable
• Competitive and goal-oriented
• Comfortable with texting, email, and computers
• Persistent without being pushy
• Able to handle rejection and keep moving
• Motivated by bonuses and performance goals
• Someone who enjoys talking to people

Experience in customer service, hospitality, retail, wireless sales, appointment setting, inside sales, or call centers can translate extremely well into this position.

Automotive experience is not required.

What Makes Someone Successful in Our BDC?

Success comes from doing the little things consistently:

Respond fast. Follow up. Ask for the appointment. Confirm the appointment. And never give up on a customer too quickly.

We provide the leads, tools, training, and opportunity.

You bring the attitude and effort.

Why Priority Lexus?

• Work with one of the world's premier luxury automotive brands
• Professional dealership environment
• Established customer base
• High volume of customer inquiries
• Training and development
• Performance-based earning opportunities
• Opportunity for advancement within the dealership
• Be part of a successful and competitive sales organization

Ready to Join Our Team?

If you are someone who enjoys talking to people, likes working toward goals, and wants an opportunity where your performance matters, we would like to meet you.

Priority Lexus
Virginia Beach, Virginia