Sales BDC Associate

Orland Park Division; Tinley Park (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

Jaguar Land Rover Orland Park seeks a driven BDC Sales Associate to join our team. Represent two world-class luxury brands while developing valuable sales, communication, and customer relationship skills.

No automotive experience required, but a strong work ethic and coachability are essential. Respond promptly to leads via phone, text, and email to schedule showroom appointments, follow up on purchases or leases, and coordinate with the sales team to deliver an exceptional customer experience.

Qualifications

• Excellent communication and interpersonal skills.
• A positive attitude and a strong desire to succeed.
• Confidence speaking with customers over the phone and communicating by text and email.
• Strong organizational skills and attention to detail.
• The ability to manage multiple opportunities in a fast-paced environment.
• A competitive mindset and commitment to achieving goals.
• Coachability, reliability, and a strong work ethic.

Responsibilities

• Respond promptly and professionally to incoming internet leads, phone calls, and customer inquiries.
• Contact prospective customers by phone, text, and email to schedule showroom appointments.
• Follow up with customers interested in purchasing or leasing new and pre-owned vehicles.
• Confirm appointments and coordinate with the sales team to deliver an exceptional customer experience.
• Maintain accurate customer records and follow-up tasks in our CRM system.
• Turn online inquiries into real showroom opportunities through consistent, professional communication.
• Work toward daily and monthly activity, appointment, and performance goals.
• Represent Jaguar Land Rover Orland Park with professionalism in every customer interaction.

Skills

Communication skills

Positive attitude

Phone & email communication

Organizational skills

Multi-tasking

Goal orientation

Coachability & work ethic

Job description

Jaguar Land RoverOrland Park

Monday–Friday Schedule | Career Advancement Opportunities | Luxury Automotive Brands

Build Your Career. Drive Results. Join Our Team.

Are you outgoing, motivated, and great at connecting with people? Do you enjoy setting goals, building relationships, and being part of a winning team?

Jaguar Land Rover Orland Park is looking for a driven BDC Sales Associate to join our team!

This is an opportunity to represent two world-class luxury automotive brands while developing valuable sales, communication, and customer relationship skills. We're looking for someone with a strong work ethic, a positive attitude, and a desire to succeed.

No previous automotive, sales, or BDC experience is required! If you're coachable, motivated, and willing to learn, we'll help you develop the skills to succeed. Previous BDC, sales, or customer service experience is a plus.

WHY JOIN OUR TEAM?

• Monday–Friday Schedule: Enjoy a weekday schedule without the typical automotive retail weekend commitment.

• Career Advancement Opportunities: Build a path toward automotive sales, BDC leadership, sales management, and other dealership positions.

• Competitive Compensation: Performance-driven earning opportunities that reward your contributions.

• Premium Brands: Represent Jaguar and Land Rover, recognized worldwide for luxury, innovation, and performance.

• Supportive Team Environment: Work with a team that values accountability, teamwork, professionalism, and results.

• Make an Impact: Your efforts directly contribute to showroom appointments, sales opportunities, and dealership growth.

WHAT YOU'LL DO

• Respond promptly and professionally to incoming internet leads, phone calls, and customer inquiries.

• Contact prospective customers by phone, text, and email to schedule showroom appointments.

• Follow up with customers interested in purchasing or leasing new and pre-owned vehicles.

• Confirm appointments and coordinate with the sales team to deliver an exceptional customer experience.

• Maintain accurate customer records and follow-up tasks in our CRM system.

• Turn online inquiries into real showroom opportunities through consistent, professional communication.

• Work toward daily and monthly activity, appointment, and performance goals.

• Represent Jaguar Land Rover Orland Park with professionalism in every customer interaction.

WHAT WE'RE LOOKING FOR

• Excellent communication and interpersonal skills.

• A positive attitude and a strong desire to succeed.

• Confidence speaking with customers over the phone and communicating by text and email.

• Strong organizational skills and attention to detail.

• The ability to manage multiple opportunities in a fast-paced environment.

• A competitive mindset and commitment to achieving goals.

• Coachability, reliability, and a strong work ethic.

Experience requirements:

• Previous BDC experience is not required, but is a plus.

• Previous sales experience is not required, but is a plus.

• Automotive experience is not required, but is a plus.

• Customer service or call center experience is helpful.

We can teach you the process. We're looking for the right attitude, work ethic, and willingness to learn.

BUILD A CAREER, NOT JUST A JOB

At Jaguar Land Rover Orland Park, we believe in developing people who take ownership of their performance and want to grow professionally.

The BDC is a critical part of our dealership's success. This role offers the opportunity to learn the automotive business, develop valuable sales skills, and position yourself for future advancement.

If you're motivated, coachable, and ready to be part of a team that expects excellence and rewards results, we want to meet you.

Jaguar Land Rover Orland Park is an equal opportunity employer.