Sales BDC Administrator

L0105 Lithia Home Office; United States; On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lexus of Orange County is hiring BDC Representatives in our Sales Department for a fast-paced, lucrative role within our national network of career growth opportunities. This position focuses on driving appointments and enhancing the customer experience.

You will gather customer information, maintain knowledge of pricing and promotions, and schedule solid appointments. Saturday availability is required with one weekday off; performance-based pay accompanies base compensation and additional

Qualifications

• Experience in call center or BDC is preferred.
• Customer-facing roles in telemarketing, retail, or hospitality are acceptable with the right attitude.

Responsibilities

• Gather accurate customer information for a database for follow-up and retention.
• Build knowledge of product information, pricing, and dealership promotions.
• Utilize computer and phone systems to increase appointments, sales and customer retention.
• Schedule solid appointments from various leads, including call-ins and prior customers.

Skills

Call center experience

BDC experience

Customer service

Education

High school diploma or equivalent

Job description

Dealership:

L0771 Lexus of Orange County

Lexus of Orange County

NOW HIRING BDC Representatives in our Sales Department!

Pay: Earning potential of $50-60k annually based on performance

Schedule: Full time, Saturday availability required with one weekday off

If you’re looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! We’ve got a national network of career growth opportunities and are looking for a performance-minded individual that will help us continue to drive success through our Business Development Center.

Who We’re Looking For:

• Experienced call center and BDC representatives
• Customer-facing telemarketing, administrative, retail/hospitality, business development roles preferred but not required
• Ability to prioritize customer experience through a professional, enthusiastic, and friendly attitude with all potential customers

What You’ll Do:

• Gather accurate customer information to create a database for continual follow-up and retention
• Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
• Utilize computer & phone skills within ourInternet department to increase appointments, sales and customer retention.
• Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

Why Join Our Team?

• Competitive, performance-based pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

The hourly wage for this position is $16.00 with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.