SALES ASSOCIATE (Tulsa Hills)- Non-Safety Sensitive

Ranch Steakhouse; Tulsa (OK); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health, Dental & Vision

401K matching

Life Insurance

HSA

FSA

Disability coverage

Employee discount

Job summary

Mathis Home is seeking a Sales Associate to provide excellent customer service and assist customers in selecting merchandise. You will greet customers, answer questions, and process sales with accuracy and courtesy in a showroom environment.

The role emphasizes reliability, clear communication, and teamwork, with duties ranging from product demonstrations to order follow-ups. Open availability is preferred for shift coverage and customer support.

Qualifications

• Strong customer service orientation and ability to greet and assist customers.
• Experience in retail sales or related environment preferred but not required.
• Able to communicate effectively with customers and team members.

Responsibilities

• Promote and sell merchandise on the showroom floor.
• Work with internal and external customers to fulfill orders.
• Follow up on customer orders and inquiries.
• Explain features and uses of products to customers based on their needs.
• Prepare sales tickets for orders and assist customers in selecting products.

Skills

Customer service

Sales experience

Communication

Reliability

Job description

PAY : $20/Hr. while in training (2 weeks). After training the pay will be $20/Hr. OR your commission, whichever is greater , for the first 90 days. After the 90 days is up, it will go to straight commission. Salary has no Cap!!

HOURS: OPEN AVAILABILITY

GENERAL STATEMENT OF DUTIES:

Under general supervision of the Sales Manager, the Sales Associates primary responsibility is to provide the best service whether or not the customer chooses to make a purchase. Responsible for maintaining a friendly and professional environment by greeting and acknowledging every customer and co-worker that approaches. Job requires being reliable, responsible, and dependable. Must have attention to detail and be thorough in completing work tasks. Sales Associates will be on their feet for long periods of time walking the showroom floor. Accurately and efficiently complete all sales transactions.
Effectively communicate customer service issues and requests to management.

EXAMPLES OF WORK PERFORMED:

• Sales Associates promote and sell merchandise displayed on show room floor
• Work directly with internal and external customers
• Follow up with customer orders and inquires
• Assist with any problems associated with merchandise in conjunction with customer service and warehouse operations
• Work on an organizational level with other departments to ensure customer needs are met
• Ask customers questions about products, prices, availability, and product uses to get a better understanding of the customers needs
• Explain features of products in a manner that the customer will understand
• Explain features of products that will benefit the customers based on their needs
• Prepare sales tickets for orders obtained
• Assist customers in making product selections based on customers specifications
• Recommend, select, and help locate or obtain merchandise based on customer needs
• Describe merchandise and explain use, operation, and care of merchandise to customers
• Must stay educated on new products, policies, as well as advertisements the store is running knowledge of methods for showing, promoting, and selling products
• Use excellent customer relations.
• Following up with customers by email and phone. Perform any other duties as directed by management.

PERKS OF THE JOB

• Health, Dental & Vision
• 401K matching,
• Life Insurance,
• HSA,
• FSA,
• Accident, Critical Illness, and Hospital Indemnity coverage,
• Short- and Long-Term Disability and Employee Assistance Program
• Employee discount

EMPLOYMENT STANDARDS: Ability to lift merchandise of 10lbs; must be able to walk or stand for long periods of time; must be able to listen and respond to customers needs; ability to communicate effectively with team members; sales experience preferred, not required; positive attitude when working with internal and external customers; knowledge of employment and safety procedures.

PHYSICAL ACTIVITY REQUIREMENTS:

To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion.

Heavy Work:

Lifting up to 40 lbs. rarely, and/or up to 10 lbs. occasionally to move objects.

Work Environment:

Indoor climate controlled environment.

Mathis Home promotes and maintains a drug-free work environment. Mathis Home is an Equal Opportunity Employer.