Sales Associate - Space Coast Harley-Davidson

Sonic Automotive; Palm Bay (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off, Increases with Tenure

Closed on Thanksgiving & Christmas

Employee Pricing on Vehicles, Parts & Service

Free & Discounted Gym Memberships

Travel Discounts on Hotels, Flights & Rentals

Career Growth within a Fortune 500 Company

Job summary

Sonic Automotive in Palm Bay, Florida is seeking a Vehicle Salesperson responsible for selling vehicles and ensuring customer satisfaction. You will assist customers in finding vehicles that meet their needs, conduct test drives, and ensure a smooth delivery process to foster customer loyalty.

This position offers numerous perks including medical benefits, 401(k) matching, and opportunities for career growth within a Fortune 500 company.

Qualifications

• Ability to build rapport and ensure customer satisfaction.
• Strong communication skills to determine customer's needs.
• Knowledge of vehicle functionalities and sales techniques.

Responsibilities

• Sell vehicles and meet dealership profit and satisfaction standards.
• Conduct test drives and deliver vehicles to customers.
• Develop strategies to meet personal income goals.
• Maintain customer follow-up systems for repeat business.

Skills

Customer satisfaction

Sales techniques

Communication skills

Knowledge of vehicle features

Job description

Space Coast Harley-Davidson® is located in Palm Bay, Florida known for its scenic coastal roads, and year-round riding conditions. The area offers long stretches of open road, optimal for our Harley Riders and Motorcycle Enthusiasts! We have a large selection of New and Pre-owned Harley-Davidson® bikes, experienced technicians, and a fully stocked MotorClothes® Department.

The vehicle salesperson is responsible for selling vehicles and meeting dealership gross profit, volume and customer satisfaction standards. This position includes four broad areas of activity: personal work habits, prospecting, selling, and follow-up.

Duties and Responsibilities

• Realize that business is built on customer satisfaction and devote himself/herself to guarantee satisfaction of customers.
• Determine each customer’s vehicle needs by asking questions and listening.
• Demonstrate vehicles (includes test drives).
• Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle’s operating features, warranty, and paperwork, and it lays the foundation for customer loyalty.
• Establish personal income goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals.
• Report to the vehicle Sales Manager regarding objectives, planned activities, reviews, and analyses.
• Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers.
• Work with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule.
• Attend sales meetings and training offered by the dealership and the manufacturer.
• Maintain a prospect development system.
• Maintain an owner follow-up system that encourages repeat and referral business.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively.
• Understand the terminology of the automobile business and keep abreast of technological changes in the product.
• Know and understand equity and values and be able to explain depreciation to the customer.
• Know and understand the federal, state, and local laws which govern retail auto sales.Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department.
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Perks & Benefits

• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off, Increases with Tenure
• Closed on Thanksgiving & Christmas
• Employee Pricing on Vehicles, Parts & Service
• Free & Discounted Gym Memberships
• Travel Discounts on Hotels, Flights & Rentals
• Career Growth within a Fortune 500 Company

All yourinformation will be kept confidential according to EEO guidelines.