Sales Associate - Space Coast Harley-Davidson

Sonic Powersports; Palm Bay (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off, Increases with Tenure

Closed on Thanksgiving & Christmas

Employee Pricing on Vehicles, Parts &

Service

Free & Discounted Gym Memberships

Travel Discounts on Hotels, Flights &

Career Growth within a Fortune 500

Job summary

Space Coast Harley-Davidson in Palm Bay, FL is seeking a motivated vehicle salesperson to drive sales and deliver dealership profits while ensuring customer satisfaction. You will identify customer needs, demonstrate vehicles, and guide customers through test drives and delivery with a focus on service quality.

Responsibilities include qualifying buyers, achieving revenue targets, and collaborating with the service team to ensure timely vehicle reconditioning and smooth handovers.

Qualifications

• Customer-focused sales approach with ability to qualify needs.
• Ability to demonstrate and explain vehicle features and options to customers.

Responsibilities

• Sell vehicles and meet dealership gross profit, volume and customer satisfaction standards.
• Determine customer needs by asking questions and listening.
• Demonstrate vehicles and conduct test drives.
• Deliver vehicles, explain operating features, warranty and paperwork.
• Maintain follow-up systems to encourage repeat and referral business.
• Stay informed about inventory, features, accessories and benefits for customers.
• Coordinate with service department to ensure proper reconditioning and scheduling.
• Attend dealership and manufacturer trainings and meetings.

Job description

• Full-time
• Dealership: 620 - Space Coast Harley-Davidson

Company Description

Space Coast Harley-Davidson® is located in Palm Bay, Florida known for its scenic coastal roads, and year-round riding conditions. The area offers long stretches of open road, optimal for our Harley Riders and Motorcycle Enthusiasts! We have a large selection of New and Pre-owned Harley-Davidson® bikes, experienced technicians, and a fully stocked MotorClothes® Department.

Job Description

The vehicle salesperson is responsible for selling vehicles and meeting dealership gross profit, volume and customer satisfaction standards. This position includes four broad areas of activity: personal work habits, prospecting, selling, and follow-up.

Duties and Responsibilities:

• Realize that business is built on customer satisfaction and devote himself/herself to guarantee satisfaction of customers.
• Determine each customer’s vehicle needs by asking questions and listening.
• Demonstrate vehicles (includes test drives).
• Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle’s operating features, warranty, and paperwork, and it lays the foundation for customer loyalty.
• Establish personal income goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals.
• Report to the vehicle Sales Manager regarding objectives, planned activities, reviews, and analyses.
• Keep abreast of incoming inventory, features, accessories, etc., and how they benefitcustomers.
• Work with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule.
• Attend sales meetings and training offered by the dealership and the manufacturer.
• Maintain an owner follow-up system that encourages repeat and referral business.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively.
• Understand the terminology of the automobile business and keep abreast of technological changes in the product.
• Know and understand equity and values and be able to explain depreciation to the customer.
• Know and understand the federal, state, and local laws which govern retail auto sales.
• Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department.
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Additional Information

• 401(k) with Company Match
• Paid Time Off, Increases with Tenure
• Closed onThanksgiving & Christmas
• Employee Pricing on Vehicles, Parts & Service
• Free & Discounted Gym Memberships
• Travel Discountson Hotels, Flights & Rentals
• Career Growth within aFortune 500 Company

All yourinformation will be kept confidential according to EEO guidelines.

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