Sales Associate / Sales Tech Electronics Progressive (Part Time) w/ Benefits

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Oak Harbor (WA); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Medical, Vision & Dental

401(k) & Pension Plan

Life Insurance

Sick and annual leave accruals

Tax Free shopping

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) at NAS Whidbey Island in Oak Harbor, WA is seeking a part-time Sales Associate/Sales Technician (Computers & Electronics). You will assist Navy families with computer and electronics products, provide in-home installation guidance, and handle POS transactions on a dynamic, service-oriented team.

The role emphasizes technical knowledge, customer service, and compliance with security and background checks to support our military community.

Qualifications

• No experience required. High school graduate or equivalent preferred.
• 18 months experience in retail sales possessing technical knowledge of computers and electronics.
• Must pass an employment criminal background check.

Responsibilities

• Provide instructions and assist customers with basic computer problems and questions.
• Explain and recommend computer and audio/video merchandise and in-home installation services to help customers make buying decisions.
• Sell electronic goods requiring technical knowledge (home entertainment systems, PCs, cameras, etc.).
• Practice loss prevention procedures and perform related retail sales duties.
• Use a Point-of-Sales system, process cash exchanges, discounts, gift cards, and cards; cash handling.

Skills

Technical knowledge of computers & C&E

Retail sales experience

Education

High school diploma or equivalent

Tools

Point-of-Sale system

Job description

Join us as our next Sales Associate/Sales Technician (Computers & Electronics) Progressive here at Naval Air Station Whidbey Island (NASWI) with the Navy Exchange Service Command (NEXCOM), in Oak Harbor, WA.

Why come to work for NEXCOM at NASWI? While some may serve overseas for our country, we hold down the fort – we serve the men and women who wear the flag – America’s strength, America’s heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. Here at the Navy Exchange in Whidbey Island, no two days will look the same.

• We are an enthusiastic and driven team supporting our retail, services and lodging operations. We push ourselves and those around us to develop personally and professionally, every single day.
• You can expect an unforgettable, yet dynamic work environment.
• As a Navy Exchange Service Command employee, you will have the opportunity to support the communities we serve by becoming an integral part of the Naval Base Kitsap community.

This is where YOU fit in: your local Navy Exchange is in need of a personable Sales Technician (Computers & Electronics) to answer the call; a team player who is dedicated to supporting our local Naval community, and operational successes on a day to day basis. Your work will make an impact and support how our organization serves the best customer – our Military patrons and their families.

No Military Affiliation Necessary!

So, what does a typical day look like? What does it take to succeed?

• Provides instructions and assists customers with various types of basic computer problems/questions such as system and equipment compatibility.
• Explains and recommends various computer and audio/video merchandise and in-home installation services to customers to make buying decisions.
• Sells electronic goods where technical knowledge is required in such areas as: home entertainment systems, surround sound systems, Plasma LCD HDTV, personal computers (PCs), DVD players, cameras, camcorders, MP3 players, etc.
• Practices loss prevention procedures and performs other related retail sales duties.
• Uses a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer.

The Qualifiers

This is a progressive position. If incumbent hired as a Sales Associate, they may progress to the Sales Technician level without further competition once minimum qualifications of the Sales Technician position are met.

Sales Associate

No experience required. High school graduate or equivalent preferred.

SALES TECHNICIAN (COMPUTER AND ELECTRONICS)

• Must possess the knowledge and skills necessary to perform job duties.
• Must pass an employment criminal background check.
• 18 months experience in retail sales possessing technical knowledge of computers and electronics

The Benefits Begin DAY ONE

We know you work hard, and cultivate the very best solutions for your family – and that’s why we offer a competitive federal wage & comprehensive benefit plan.

• Medical/Vision & Dental
• 401(k) & Pension Plan
• Life Insurance
• Sick and annual leave accruals
• Continuity of Employment Programs for Military Spouses
• Tax Free shopping, worldwide, at any Navy Exchange location
• Access to on-base amenities, including lodging, bowling, gym, movie theaters, & much more (where available)!
• Employee Assistance Plan (EAP)*
• Includes LifeMart Discount Savings Program

Grade NF01

No Experience Required. High School Graduate Or Equivalent Preferred.

Grade NF02

Sales Tech Requirements

GENERAL EXPERIENCE: One year of responsible experience in clerical, office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.

AND

SPECIALIZED EXPERIENCE: 18 months progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled and possesses technical knowledge of computers and electronics i.e. computers, cameras, video and audio equipment, stereo equipment, TVs, DVDs, etc, as it relates to quality, similarities and differences.

SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Study completed in a college, university, junior college, technical school or other comparable institution above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience provided such subjects relating to computers, home electronic sales and/or repair, photography, etc. At any level, specialized experience may be substituted for required general experience.

Primary Location

United States-Washington-Oak Harbor

Schedule

Part-time (20 - 34.5 hours)