SALES ASSOCIATE - Flexible

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Newport (RI); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Tuition reimbursement

Pension plan options

Healthcare benefits

PTO starting DAY ONE

Tax-free shopping worldwide

Job summary

Navy Exchange Service Command (NEXCOM) in Newport, RI seeks a sales associate to represent our brand and deliver outstanding customer service. You will help customers identify needs, explain products, and promote promotions while upholding our standards and policies.

The role emphasizes team collaboration, reliable attendance, cash handling, and maintaining store appearance. Retail experience is welcome but not required; training will be provided.

Qualifications

• Retail experience preferred but not required.
• Strong interpersonal and communication skills.
• Ability to read, write and interpret safety rules, operating and maintenance instructions and procedure manuals.
• Basic math functions such as addition, subtraction, multiplication and division.
• Ability to multi-task while being attentive to customers and work as part of a team.

Responsibilities

• Proactively engage and connect with customers, asking questions to identify needs.
• Direct customers to merchandise and inform them about promotions and events.
• Provide premier customer service and build positive relationships.
• Maintain store appearance and assist with inventory processes.
• Cross-sell and upsell products, and process sales using POS systems.
• Be the keeper of merchandise and ensure accurate ticketing and checkout procedures.
• Adhere to work schedules and take initiative with minimal supervision.

Skills

Customer service

Communication skills

Teamwork

Dependability

Mathematical skills

Reading & comprehension

Education

High School Graduate or Equivalent Preferred

Job description

Why the Navy Exchange Service Command?

While some serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart. We are here to guide them and deliver our service members and their families the tools they need to do what they love to do.

Why the Navy Exchange Service Command?

While some serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart. We are here to guide them and deliver our service members and their families the tools they need to do what they love to do.

You can expect an unforgettable, dynamic, and competitive work environment.

The Benefits Begin DAY ONE

• Competitive Salary: Federal pay beginning at the Non-Appropriated Fund NF-01 level + depending on experience.
• Immediate Coverage: Benefits begin on DAY ONE.
• Comprehensive Healthcare: Federal Healthcare benefits, Dental, and Vision coverage.
• Retirement Plans: 401(k) & Pension Plan options.
• Paid Time Off: Accrual of PTO starts on DAY ONE.
• Education & Growth: Tuition reimbursement program.
• Military Family Support: Continuity Programs for Military Spouses.
• Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible* after qualifying years of service.
• Exclusive Perks: Tax-free shopping, worldwide, at any Navy Exchange location.

Mission: YOU.

GET AFTER IT. Seize the opportunity to grow and be community-driven, too. Build a mission-driven life.

https://www.youtube.com/watch?v=9h1WLIY3hT8

Hero's Welcome

Job Summary

As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties And Responsibilities

CUSTOMER SERVICE -

Proactively engage and make a connection with customers. - Asking questions and listening to customer s needs. - Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card - Provide premier customer service. - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.

ORGANIZATION -

Maintaining store appearance.

SALES -

Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Upselling products. - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. - Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. - Completing various forms of paperwork reports and reconciliation

INVENTORY

Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories

DEPENDABILITY

Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned

QUALIFICATIONS PRODUCT KNOWLEDGE -

Basic Knowledge Of Products Merchandise.

EXPERIENCE

Retail experience preferred but not required

COMMUNICATION SKILLS -

Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette.

MATHETMATICAL SKILLS -

Basic math functions such as addition subtraction multiplication and division.

REASONING ABILITY

Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

PHYSICAL DEMANDS WORK ENVIRONMENT-

This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

OTHER SKILLS - Enthusiastic

friendly and energetic with a desire to provide outstanding service.

WORK HOURS -

Available to work a variety of hours which may include early mornings evenings weekends and holidays

No Experience Required. High School Graduate Or Equivalent Preferred.

Primary Location

United States-Rhode Island-Newport

Organization

Newport

Schedule

Flexible (0 - 19.5 hours)

Unposting Date

Sep 16, 2026, 4:59:00 AM