Parts Counter Specialist - Motorcycles of Charlotte

Sonic Automotive, Inc.; Charlotte (NC); Presencial; USD 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with Company Match

Paid Time Off

Closed on Thanksgiving & Christmas

Employee Pricing on Vehicles, Parts &

Free & Discounted Gym Memberships

Travel Discounts on Hotels, Flights &

Career Growth within aFortune 500

Company Match 401k

Discounts on Parts & Services

Descripción de la vacante

Motorcycles of Charlotte, part of the Sonic Automotive family, seeks a Parts Counter Specialist to assist walk-in and phone customers with motorcycle parts and accessories for BMW and Ducati. You will greet customers professionally, handle payments, and keep the P&A area clean and stocked.

Responsibilities include inventory, updating the parts catalogue, and coordinating with service technicians to meet parts needs for individual jobs, while helping customers choose the right gear.

Formación

• Outstanding customer service skills.
• Knowledge of motorsport vehicles and parts.
• Valid driver's license and ability to work Tue–Sat.

Responsabilidades

• Greet customers professionally and assist with parts and accessories.
• Process payments and keep register accurate.
• Inventory counts and maintain organized displays.
• Update parts catalogue and interface with service technicians.

Conocimientos

Customer Service

Motorsport Knowledge

Driver's License

Cash Handling

Herramientas

P&A software

Descripción del empleo

Parts Counter Specialist - Motorcycles of Charlotte

• Full-time
• Dealership: 615 - Motorcycles of Charlotte

Welcome to Motorcycles of Charlotte, one of the Southeast's oldest European Motorcycle Dealers. We specialize in BMW and Ducati. Our goal is to offer a premium experience with what we consider to be the premium/luxury options in motorcycling.

From our sales making sure you are on the right bike for you to the parts department making sure they get the latest gadgets you found for your bike, to the service department making sure your bike is in top form, even while you wait, or simply down to just finding someone to talk motorcycling with on any given day we are here. Come by, make friends, and make us your place to help you enjoy your passion.

Responsibilities

• Greet customers immediately in a professional and friendly manner.
• Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.
• Point out any sales, specials, or new merchandise to customers.
• Accept cash and credit card payments for merchandise purchases. Keep cash register accurate.
• Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.)
• Ensure merchandise displays are stocked, clean, and appealing to customers.
• Maintain updated customer mailing lists.
• Become familiar and efficient with all phases of the computer system required for P&Amanagement.
• Interface with Service Technicians and ensure their Parts and Accessories (P&A) needs are being met.
• Assist service technicians in determining parts and accessories requirements for individual jobs.
• Recommend related parts which may be required for a job.
• Supply cost of parts information on repair orders.
• Update inventory control system and parts catalogue.
• Maintain cleanliness of P&A department and keep inventory neatly stacked and orderly.

Prerequisites

• Outstanding customer service skills
• Knowledge of motorsport vehicles and parts -- motorcycle, ATV/UTV
• Valid driver's license
• Ability to work Tuesday through Saturday -- minimum of 8-hours per day

• 401(k) with Company Match
• Paid Time Off, Increases with Tenure
• Closed onThanksgiving & Christmas
• Employee Pricing on Vehicles, Parts & Service
• Free & Discounted Gym Memberships
• Travel Discountson Hotels, Flights & Rentals
• Career Growth within aFortune 500 Company

All your information will be kept confidential according to EEO guidelines.