Sales Associate - Mens - Chestnut Hill

brobstongroup.com - Jobboard; Newton (MA); On-site; USD 30,000 - 45,000; Full time

Job summary

brobstongroup.com - Jobboard is looking for a Sales Associate in Chestnut Hill to deliver high-quality customer service while assisting clients with product selection and styling. You will help create a luxurious shopping experience and work closely with teammates to ensure smooth daily operations.

The role requires strong customer service, retail experience, and the ability to work flexible shifts. Ideal candidates should possess excellent communication skills and a passion for menswear.

Qualifications

• Minimum 2 years retail sales or customer service experience, preferably in apparel or luxury retail.
• Strong interpersonal and communication skills.
• Ability to work flexible hours including nights, weekends, and holidays.
• Physical capability to stand for long periods and lift up to 25 lbs.
• Knowledge of menswear is a plus.

Responsibilities

• Greet and engage customers, providing personalized styling recommendations.
• Build and maintain client relationships and follow up on client requests.
• Maintain merchandise presentation and assist with inventory organization.
• Operate point-of-sale systems for transactions and returns.
• Collaborate with the team to meet sales targets and support special events.

Skills

Customer service

Sales conversion

Interpersonal skills

Communication skills

Education

High school diploma or equivalent

Job description

Summary

The Sales Associate - Mens - Chestnut Hill delivers high-quality customer service on the sales floor, assisting clients with product selection, styling, and fit. This role supports store sales goals, maintains merchandising and visual presentation standards, and helps create a luxury shopping experience. The Sales Associate works closely with teammates to ensure excellent client engagement and smooth daily operations.

Responsibilities

• Greet and engage customers, provide personalized styling recommendations, and drive sales conversion.
• Build and maintain client relationships, follow up on client requests, and support clienteling activities.
• Maintain merchandise presentation and floor sets; assist with restocking, markdowns, and inventory organization.
• Operate point-of-sale systems to process transactions, exchanges, and returns while adhering to store policies.
• Collaborate with the team to meet daily and seasonal sales targets and support special events as needed.

Requirements

• 2+ years of retail sales or customer service experience, preferably in apparel or luxury retail.
• Excellent interpersonal and communication skills with a strong customer service orientation.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Ability to stand for extended periods and lift up to 25 lbs as needed.
• High school diploma or equivalent; stylistic knowledge of menswear is a plus.