Sales Associate - Fine Jewelry - Chestnut Hill

brobstongroup.com - Jobboard; Newton (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

Brobston Group is seeking a Sales Associate for their Chestnut Hill store. This role involves delivering exceptional client service and driving fine jewelry sales. Responsibilities include building lasting client relationships, maintaining merchandising standards, and assisting with customer transactions.

The ideal candidate will have at least 2 years of retail experience, preferably in fine jewelry, with strong interpersonal skills and a focus on customer satisfaction. Flexibility for scheduling is essential.

Qualifications

• 2+ years of retail sales experience in fine jewelry or luxury accessories.
• Strong interpersonal and communication skills.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Greet and engage customers, assess needs, and recommend fine jewelry.
• Develop and maintain client relationships through follow up and clienteling.
• Process sales transactions and maintain merchandising standards.

Skills

Customer service

Interpersonal skills

Sales techniques

Product knowledge

Job description

Summary

Sales Associate responsible for delivering exceptional client service and driving fine jewelry sales at the Chestnut Hill store. Provide product expertise, build lasting client relationships, and support overall store performance. Maintain merchandising standards and assist with customer transactions and special order processes.

Responsibilities

• Greet and engage customers, assess needs, and recommend fine jewelry pieces to drive sales.
• Develop and maintain client relationships through follow up, clienteling, and appointment scheduling.
• Demonstrate product knowledge across gemstones, precious metals, and designer collections.
• Process sales transactions, returns, and special orders accurately using POS systems.
• Maintain visual merchandising standards, inventory accuracy, and loss prevention practices.

Requirements

• 2+ years of retail sales experience, preferably in fine jewelry or luxury accessories.
• Strong interpersonal and communication skills with a customer service focus.
• Ability to work a flexible schedule including weekends and holidays.
• Attention to detail, professional presentation, and ability to maintain merchandising standards.
• Basic math and POS experience; ability to handle transactions securely and accurately.