Sales Associate - Menasha Store

Goodwill NCW Jobs; Menasha (WI); On-site; USD 29,000 - 36,000; Full time

Job summary

Goodwill NCW Jobs in Menasha, WI is seeking a dedicated Full Time Store Associate to join our team. You will handle cashier duties, assist customers, and help maintain attractive merchandising while following cash-handling standards.

The role requires strong communication, basic math, and the ability to work a flexible schedule including holidays, evenings, and weekends. Join a mission-driven nonprofit focused on transforming lives and communities.

Qualifications

• Proven ability to manage multiple tasks and prioritize workflow.
• Strong customer service and attention to detail.
• Accurate cash handling and money counting skills.
• Basic math knowledge and numerical literacy.
• Fluency in English for customer interactions.
• Familiarity with computers or willingness to learn software.
• Ability to work a flexible schedule including holidays, evenings, and weekends.

Responsibilities

• Cashier duties: scan items, process payments, and follow cash handling standards.
• Educate customers on Round Up program to achieve program goals.
• Inform customers about GoodPoints program to support goals.
• Operate telephone and paging system and answer calls professionally.
• Keep shelves displayed, pulled, and restocked per merchandising standards.
• Assist customers in locating items or seek help when unavailable.
• Maintain a clean, safe, and organized work area; complete opening/closing checklists and assist with routines like parking lot maintenance.
• Other duties as assigned.

Skills

Time management

Customer service

Cash handling

Basic math

English fluency

Computer basics

Flexible schedule

Job description

Job Details

Job Location: Menasha Store - Menasha, WI 54952

Position Type: Full Time

Job Shift: Full Time

Who We Are:

Goodwill NCW is a nonprofit organization with28 retail stores across north-centralWisconsin.We are proud of the life-transforming impact we make in our communities and to our planet with the help of our donors and shoppers.Together,webring our values to life,power our mission of elevating people byeliminatingbarriers to employmentandtransformlives through skill building for sustained employment and improved financial stability.Our unwavering commitment to addressing the unique needs of our communities drives us to continuously evolve.

What You’ll Get To Do:

• Ensurescustomer satisfaction by efficiently and accurately scanning ticketsandprocessing paymentwhile following cash handling standards.
• Educatescustomers onRound Upprogramto achieveprogramgoals.
• Informscustomers onGoodPointsprogram to achieveprogramgoals.
• Operatestelephoneincluding professionally answering calls andoperatingthe paging system.
• Ensuresitems are properly displayed, pulled, and restocked in alignment with merchandising standards and leadership guidance.
• Assistscustomers inlocatingitems when possible orseeksassistance for the customer if unable to help.
• Maintains aclean, safe, and organizedwork area; completes opening/closing checklists and supports general cleaning, including parking lotmaintenance.
• Other duties as assigned.

Qualifications

• Excellent time management and prioritization skillsandthe ability to work through multiple tasks simultaneously under time constraints.
• Excellent communication, customerserviceand attention to detail.
• Ability tooperatea cash register and accurately count money.
• Basic math skillsrequired.
• Fluent in English.
• Experience with computers ora willingnessand ability to learn.
• Reliable transportation andability toworka flexible schedule, including holidays, evenings, and weekends, with regular andtimelyattendancein accordance withthe assigned work schedule.

Work Environment:

The physical demands described here are representative of those that must be met by a team member to successfully perform the key functions of this job.Accommodationsmay be made to enable individuals with disabilities to perform the essential functions.

• Work is performed primarily in a standard retail backroom or warehouse environment with extensive team member contact and frequent interruptions.
• Primary function requires sufficient physical ability to repetitively:
• Stand for prolonged periods of time (up to 8 hours).
• Independently twist,lift, carry,pushorpull moderate (10pounds) to heavy (25 pounds) of weight; using a team liftfor objects weighing over 25 pounds.
• Reach (approximately 54inches).
• Frequently stoop, bend, kneel, crouch.
• Sufficienthand and finger dexterity to perform detailed tasks.
• Verbally communicate to exchange information.