Sales Associate - Oshkosh West Store

Goodwill NCW Jobs; Oshkosh (WI); On-site; USD 17,000 - 21,000; Part time

Job summary

Goodwill NCW Jobs, Oshkosh West Store in Oshkosh, WI, is seeking team members for a full or part-time role. The position emphasizes customer service, cash handling, and reliable attendance, with a flexible schedule including evenings and weekends.

Responsibilities include scanning, payment processing, assisting customers, restocking, and maintaining a clean workspace. The role requires strong math skills, English fluency, and comfort with computers.

Qualifications

• Excellent time management and prioritization skills and the ability to work through multiple tasks under time constraints.
• Excellent communication, customer service and attention to detail.
• Ability to operate a cash register and accurately count money.
• Basic math skills.
• Fluent in English.
• Experience with computers or a willingness and ability to learn.
• Reliable transportation and ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance.

Responsibilities

• Ensures customer satisfaction by efficiently and accurately scanning tickets and processing payment while following cash handling standards.
• Educates customers on Round Up program to achieve program goals.
• Informs customers on GoodPoints program to achieve program goals.
• Operates telephone including professionally answering calls and operating the paging system.
• Ensures items are properly displayed, pulled, and restocked in alignment with merchandising standards and leadership guidance.
• Assists customers in locating items when possible or seeks assistance for the customer if unable to help.
• Maintains a clean, safe, and organized work area; completes opening/closing checklists and supports general cleaning, including parking lot maintenance.
• Other duties as assigned.

Skills

Time management

Customer service

Cash handling

Basic math

English fluency

Computer literacy

Flexible schedule

Job description

Job Details

Job Location: Oshkosh West Store - Oshkosh, WI 54904

Position Type: Full-Time/Part-Time

Job Shift: Part Time

Who We Are

Goodwill NCW is a nonprofit organization with28 retail stores across north-centralWisconsin.We are proud of the life-transforming impact we make in our communities and to our planet with the help of our donors and shoppers.Together,webring our values to life,power our mission of elevating people byeliminatingbarriers to employmentandtransformlives through skill building for sustained employment and improved financial stability.Our unwavering commitment to addressing the unique needs of our communities drives us to continuously evolve.

What You’ll Get To Do

• Ensurescustomer satisfaction by efficiently and accurately scanning ticketsandprocessing paymentwhile following cash handling standards.
• Educatescustomers onRound Upprogramto achieveprogramgoals.
• Informscustomers onGoodPointsprogramto achieveprogramgoals.
• Operatestelephoneincluding professionally answering calls andoperatingthepagingsystem.
• Ensuresitems are properly displayed, pulled, andrestockedin alignment with merchandising standards and leadership guidance.
• Assistscustomers inlocatingitemswhenpossibleorseeksassistanceforthecustomerifunabletohelp.
• Maintainsaclean,safe,andorganizedworkarea;completes opening/closing checklists and supports general cleaning, including parking lot maintenance.
• Other duties as assigned.

Qualifications

WhatWe NeedFromYou:

• Excellent time management and prioritization skillsandtheability to work through multiple tasks simultaneously under time constraints.
• Excellent communication, customerserviceandattention to detail.
• Ability tooperatea cash register and accurately count money.
• Basic math skillsrequired.
• Fluent in English.
• Experience with computers ora willingnessandability to learn.
• Reliable transportation andability to worka flexible schedule, including holidays, evenings, and weekends, with regular andtimely attendancein accordance withthe assigned work schedule.

Work Environment

The physical demands described here are representative of those that must be met by a team member to successfully perform the key functions of this job.Accommodationsmay be made to enable individuals with disabilities to perform the essential functions.

• Work is performed primarily in a standard retail backroom or warehouse environment with extensive team member contact and frequent interruptions.
• Primary function requires sufficient physical ability to repetitively:
• Stand for prolonged periods of time (up to 8 hours).
• Independently twist,lift,carry,pushorpull moderate (10pounds) to heavy (25 pounds) of weight; using a team lift for objects weighing over 25 pounds.
• Reach (approximately 54inches).
• Frequently stoop, bend, kneel, crouch.
• Sufficienthand and finger dexterity to perform detailed tasks.
• Verbally communicate to exchange information.