Sales Associate - Waupaca

Goodwill NCW Jobs; Waupaca (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill NCW is seeking a team member for store operations in Waupaca, WI. The role supports cashier duties, customer service, and merchandise replenishment in a fast-paced retail environment.

Responsibilities include processing payments, explaining Round Up and GoodPoints programs, and maintaining a clean workspace. Candidates should be reliable, English-speaking, and willing to work flexible hours including holidays, evenings, and weekends.

Qualifications

• Excellent time management and prioritization skills.
• Excellent communication, customer service and attention to detail.
• Ability to operate a cash register and accurately count money.
• Basic math skills required.
• Fluent in English.
• Experience with computers or willingness and ability to learn.
• Reliable transportation and ability to work a flexible schedule, including holidays, evenings, and weekends.

Responsibilities

• Ensures customer satisfaction by efficiently and accurately scanning tickets and processing payment while following cash handling standards.
• Educates customers on Round Up program to achieve program goals.
• Informs customers on GoodPoints program to achieve program goals.
• Operates telephone including professionally answering calls and operating the paging system.
• Ensures items are properly displayed, pulled, and restocked in alignment with merchandising standards and leadership guidance.
• Assists customers in locating items when possible or seeks assistance for the customer if unable to help.
• Maintains a clean, safe, and organized work area; completes opening/closing checklists and supports general cleaning, including parking lot maintenance.

Skills

Time management

Communication

Customer service

Cash handling

English proficiency

Computer literacy

Tools

Cash register

POS software

Job description

Job Details

Job Location: Waupaca Store - Waupaca, WI 54981Position Type: Full-Time/Part-TimeJob Shift: Full Time

WhoWeAre:

Goodwill NCW is a nonprofit organization with28 retail stores across north-centralWisconsin.We are proud of the life-transforming impact we make in our communities and to our planet with the help of our donors and shoppers.Together,webring our values to life,power our mission of elevating people byeliminatingbarriers to employmentandtransformlives through skill building for sustained employment and improved financial stability.Our unwavering commitment to addressing the unique needs of our communities drives us to continuously evolve.

WhatYou’llGetToDo:

• Ensurescustomer satisfaction by efficiently and accurately scanning ticketsandprocessing paymentwhile following cash handling standards.


• Educatescustomers onRound Upprogramto achieveprogramgoals.


• Informscustomers onGoodPointsprogram to achieveprogramgoals.


• Operatestelephoneincluding professionally answering calls andoperatingthe paging system.


• Ensuresitems are properly displayed, pulled, and restocked in alignment with merchandising standards and leadership guidance.


• Assistscustomers inlocatingitems when possible orseeksassistancefor the customer if unable to help.


• Maintains aclean, safe, and organizedwork area; completes opening/closing checklists and supports general cleaning, including parking lotmaintenance.


• Other duties as assigned.

Qualifications

WhatWeNeedFromYou:

• Excellent time management and prioritization skillsandthe ability to work through multiple tasks simultaneously under time constraints.


• Excellent communication, customerserviceand attention to detail.


• Ability tooperatea cash register and accurately count money.


• Basic math skillsrequired.


• Fluent in English.


• Experience with computers ora willingnessand ability to learn.


• Reliable transportation andability toworka flexible schedule, including holidays, evenings, and weekends, with regular andtimelyattendancein accordance withthe assigned work schedule.

Work Environment:

The physical demands described here are representative of those that must be met by a team member to successfully perform the key functions of this job.Accommodationsmay be made to enable individuals with disabilities to perform the essential functions.

• Work is performed primarily in a standard retail backroom or warehouse environment with extensive team member contact and frequent interruptions.


• Primary function requires sufficient physical ability to repetitively:


• Stand for prolonged periods of time (up to 8 hours).


• Independently twist,lift, carry,pushorpull moderate (10pounds) to heavy (25 pounds) of weight; using a team liftfor objects weighing over 25 pounds.


• Reach (approximately 54inches).


• Frequently stoop, bend, kneel, crouch.


• Sufficienthand and finger dexterity to perform detailed tasks.


• Verbally communicate to exchange information.